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Explorer
Posts: 7
Registered: ‎09-04-2017

Unable to download Cloudera Enterprise

Keeps getting this error message even though i had written the full company address. Please help me retrify the error.

 

Error Message:

The Information Provided is Incomplete or Invalid.

City - This field is required

Country - This field is required

State or Province - This field is required

Cloudera Employee
Posts: 31
Registered: ‎05-29-2017

Re: Unable to download Cloudera Enterprise

Hello Nad1998,

Which website are you tring to download Cloudera Enterprise from?

On the Cloudera Manager download page, I did not have to provide company address information.

Zsolt

Explorer
Posts: 7
Registered: ‎09-04-2017

Re: Unable to download Cloudera Enterprise

Cloudera Employee
Posts: 31
Registered: ‎05-29-2017

Re: Unable to download Cloudera Enterprise

I see your issue on that link.

I'd recomend to download Cloudera Enterprise from the link provided in my post. You'll be able to chose the 30-day trial upon install.


https://www.cloudera.com/downloads/manager/5-12-1.html

Explorer
Posts: 7
Registered: ‎09-04-2017

Re: Unable to download Cloudera Enterprise

hi i already tried clicking on the link and selected the latest version but the download file cant seem to pop up.. 😞
Cloudera Employee
Posts: 31
Registered: ‎05-29-2017

Re: Unable to download Cloudera Enterprise

Hi Nad1998,

 - Select the latest version
 - Click on "Get it now"
 - A form appears with "Sign in or complete our product interest form to continue"
 - Fill in these details and click on "CONTINUE"
 - Read the agreement
 - Click on the checkbox before "I accept the Terms of Cloudera's Standard License and Cloudera Manager Notices "

 - Click "Submit"
 - There'll be a green bar appearing in the page with "
Thank you for choosing Cloudera Manager, your download instructions are below:" and the install instructions are below that.

Let me know where your browser is stuck, if this does not work.

Posts: 819
Kudos: 93
Solutions: 47
Registered: ‎04-06-2015

Re: Unable to download Cloudera Enterprise

I would also check to see if you have a pop-up blocker on. If so temporarily disable it and see if that helps. 

Cy Jervis, Community Manager


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Cloudera Employee
Posts: 31
Registered: ‎05-29-2017

Re: Unable to download Cloudera Enterprise

Hi Nadi1998,

The download website http://go.cloudera.com/ced has also been updated, and it's working for me now. Can you re-try it?

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