Reply
New Contributor
Posts: 5
Registered: ‎08-01-2014
Accepted Solution

Can't download Cloudera Express (Form submission fails)

When I try to download some of the protected stuff, such as Cloudera Express or Quickstart VM, I have to submit some form. The thing is form submission is broken due to the absence of some geoplugin. More details on the attached image (I erased unnecessary info). Is this a bug or I'm doing something wrong?

Failed form submission

Posts: 354
Topics: 162
Kudos: 61
Solutions: 27
Registered: ‎06-26-2013

Re: Can't download Cloudera Express (Form submission fails)

Thank you for reporting this - we're investigating!

Posts: 354
Topics: 162
Kudos: 61
Solutions: 27
Registered: ‎06-26-2013

Re: Can't download Cloudera Express (Form submission fails)

Please logout of cloudera.com, log back in, and then retry.

New Contributor
Posts: 5
Registered: ‎08-01-2014

Re: Can't download Cloudera Express (Form submission fails)

Thanks for the prompt reply!
I did exactly as you said, but unfortunately had the same error.
Posts: 354
Topics: 162
Kudos: 61
Solutions: 27
Registered: ‎06-26-2013

Re: Can't download Cloudera Express (Form submission fails)

Sorry about that. You know you can skip the form, right?

New Contributor
Posts: 5
Registered: ‎08-01-2014

Re: Can't download Cloudera Express (Form submission fails)

I would like to, but unfortunately I don't see how. When I click "Download Cloudera Express" the form appears (image in attachment). I don't see any "skip" button, and if I click outside of the form it just disappears and download doesn't' start.

So, I would be really glad if you could point me a way to skip the form.

 

Screenshot 2014-08-05 00.01.51.png

Posts: 354
Topics: 162
Kudos: 61
Solutions: 27
Registered: ‎06-26-2013

Re: Can't download Cloudera Express (Form submission fails)

What is the URL you are using for the download?

New Contributor
Posts: 5
Registered: ‎08-01-2014

Re: Can't download Cloudera Express (Form submission fails)

Posts: 354
Topics: 162
Kudos: 61
Solutions: 27
Registered: ‎06-26-2013

Re: Can't download Cloudera Express (Form submission fails)

OK, have you tried to log out and THEN complete the form?

New Contributor
Posts: 5
Registered: ‎08-01-2014

Re: Can't download Cloudera Express (Form submission fails)

I tried again today, and now I was able to submit the form and download Cloudera Manager and Quickstart VM. Then I logged in, and still was able to submit the form. I noticed that the form has changed since the last time I saw it, so the bug might have been fixed.

 

Anyway, my problem has been solved. Thanks for your help, jkestelyn!

Announcements