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New Contributor
Posts: 3
Registered: ‎07-02-2017
Accepted Solution

OperationalError: FATAL: password authentication failed for user "hue"

Hi,

 

I have installed Cloudera Manager (Cloudera Express 5.11.1), CDH, and managed services, using Installation Path A on CentOS 7. But, I cannot properly open Hue Web UI, the web page returns this

hue_error.PNG

 

This is the full text:

 

Traceback (most recent call last):
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 1215, in communicate
    req.respond()
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 576, in respond
    self._respond()
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 588, in _respond
    response = self.wsgi_app(self.environ, self.start_response)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/core/handlers/wsgi.py", line 206, in __call__
    response = self.get_response(request)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/core/handlers/base.py", line 194, in get_response
    response = self.handle_uncaught_exception(request, resolver, sys.exc_info())
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/core/handlers/base.py", line 236, in handle_uncaught_exception
    return callback(request, **param_dict)
  File "/usr/lib/hue/desktop/core/src/desktop/views.py", line 383, in serve_500_error
    return render("500.mako", request, {'traceback': traceback.extract_tb(exc_info[2])})
  File "/usr/lib/hue/desktop/core/src/desktop/lib/django_util.py", line 227, in render
    **kwargs)
  File "/usr/lib/hue/desktop/core/src/desktop/lib/django_util.py", line 148, in _render_to_response
    return django_mako.render_to_response(template, *args, **kwargs)
  File "/usr/lib/hue/desktop/core/src/desktop/lib/django_mako.py", line 125, in render_to_response
    return HttpResponse(render_to_string(template_name, data_dictionary), **kwargs)
  File "/usr/lib/hue/desktop/core/src/desktop/lib/django_mako.py", line 114, in render_to_string_normal
    result = template.render(**data_dict)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Mako-0.8.1-py2.7.egg/mako/template.py", line 443, in render
    return runtime._render(self, self.callable_, args, data)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Mako-0.8.1-py2.7.egg/mako/runtime.py", line 786, in _render
    **_kwargs_for_callable(callable_, data))
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Mako-0.8.1-py2.7.egg/mako/runtime.py", line 818, in _render_context
    _exec_template(inherit, lclcontext, args=args, kwargs=kwargs)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Mako-0.8.1-py2.7.egg/mako/runtime.py", line 844, in _exec_template
    callable_(context, *args, **kwargs)
  File "/tmp/tmp7PuCnK/desktop/500.mako.py", line 111, in render_body
    __M_writer(unicode( commonfooter(request, messages) ))
  File "/usr/lib/hue/desktop/core/src/desktop/views.py", line 498, in commonfooter
    hue_settings = Settings.get_settings()
  File "/usr/lib/hue/desktop/core/src/desktop/models.py", line 90, in get_settings
    settings, created = Settings.objects.get_or_create(id=1)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/manager.py", line 154, in get_or_create
    return self.get_queryset().get_or_create(**kwargs)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 376, in get_or_create
    return self.get(**lookup), False
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 304, in get
    num = len(clone)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 77, in __len__
    self._fetch_all()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 857, in _fetch_all
    self._result_cache = list(self.iterator())
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 220, in iterator
    for row in compiler.results_iter():
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/sql/compiler.py", line 713, in results_iter
    for rows in self.execute_sql(MULTI):
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/sql/compiler.py", line 785, in execute_sql
    cursor = self.connection.cursor()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 162, in cursor
    cursor = util.CursorWrapper(self._cursor(), self)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 132, in _cursor
    self.ensure_connection()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 115, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/postgresql_psycopg2/base.py", line 115, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib64/python2.7/site-packages/psycopg2/__init__.py", line 164, in connect
    conn = _connect(dsn, connection_factory=connection_factory, async=async)
OperationalError: FATAL:  password authentication failed for user "hue"

 

I tried to look Hue log file at /var/log/hue/error.log, maybe there is clue in it.

 

[08/Jul/2017 10:30:01 -0700] file_reporter ERROR    failed to write metrics to file
Traceback (most recent call last):
  File "/usr/lib/hue/desktop/core/src/desktop/lib/metrics/file_reporter.py", line 51, in report_now
    json.dump(self.registry.dump_metrics(), f)
  File "/usr/lib/hue/desktop/core/src/desktop/lib/metrics/registry.py", line 107, in dump_metrics
    metrics = self._registry.dump_metrics()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/pyformance-0.3.2-py2.7.egg/pyformance/registry.py", line 215, in dump_metrics
    metrics[key] = self.get_metrics(key)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/pyformance-0.3.2-py2.7.egg/pyformance/registry.py", line 199, in get_metrics
    metrics.update(getter(key))
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/pyformance-0.3.2-py2.7.egg/pyformance/registry.py", line 132, in _get_gauge_metrics
    return {"value": gauge.get_value()}
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/pyformance-0.3.2-py2.7.egg/pyformance/meters/gauge.py", line 36, in get_value
    return self.callback()
  File "/usr/lib/hue/desktop/core/src/desktop/metrics.py", line 110, in <lambda>
    callback=lambda: User.objects.count(),
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/manager.py", line 136, in count
    return self.get_queryset().count()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/query.py", line 294, in count
    return self.query.get_count(using=self.db)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/sql/query.py", line 390, in get_count
    number = obj.get_aggregation(using=using)[None]
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/sql/query.py", line 356, in get_aggregation
    result = query.get_compiler(using).execute_sql(SINGLE)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/models/sql/compiler.py", line 785, in execute_sql
    cursor = self.connection.cursor()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 162, in cursor
    cursor = util.CursorWrapper(self._cursor(), self)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 132, in _cursor
    self.ensure_connection()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 115, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/postgresql_psycopg2/base.py", line 115, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib64/python2.7/site-packages/psycopg2/__init__.py", line 164, in connect
    conn = _connect(dsn, connection_factory=connection_factory, async=async)
OperationalError: FATAL:  password authentication failed for user "hue"

[08/Jul/2017 10:30:01 -0700] fsmanager    ERROR    Can not get filesystem called "default" for default schema "hdfs"
[08/Jul/2017 10:30:01 -0700] fsmanager    ERROR    Failed to get filesystem called "default" for "s3a" schema: Filesystem not configured for s3a
[08/Jul/2017 10:30:01 -0700] fsmanager    ERROR    Failed to get filesystem called "default" for "s3a" schema: Filesystem not configured for s3a
[08/Jul/2017 10:30:01 -0700] middleware   INFO     Processing exception: FATAL:  password authentication failed for user "hue"
: Traceback (most recent call last):
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/core/handlers/base.py", line 112, in get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/transaction.py", line 370, in inner
    with self:
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/transaction.py", line 237, in __enter__
    if not connection.get_autocommit():
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 331, in get_autocommit
    self.ensure_connection()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 127, in ensure_connection
    self.connect()
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/__init__.py", line 115, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/hue/build/env/lib/python2.7/site-packages/Django-1.6.10-py2.7.egg/django/db/backends/postgresql_psycopg2/base.py", line 115, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib64/python2.7/site-packages/psycopg2/__init__.py", line 164, in connect
    conn = _connect(dsn, connection_factory=connection_factory, async=async)
OperationalError: FATAL:  password authentication failed for user "hue"

 

Previously, Hue service was shown Bad in Cloudera Manager because of this error "The Cloudera Manager Agent is not able to communicate with this role's web server".

 

According to this article, the workaround is to uncheck the Bind Hue Server to Wildcard Address setting. It works for me, Hue service turned to Green. But I still face the password authentication failed issue.

 

Thanks in advance.

Highlighted
New Contributor
Posts: 3
Registered: ‎07-02-2017

Re: OperationalError: FATAL: password authentication failed for user "hue"

It turns out Hue database hasn't been created yet. I thought it was done by during the installation, since no extra information in the installation article (path A).

 

Solution:

1. Set hue database password in Hue configuration with your own password. Hue service --> Configuration --> search Hue Database Password.

2. Create hue datatabase. Hue service --> Action --> Create hue database.

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