question Re: Can't download Cloudera Express (Form submission fails) in Intros and Suggestions

Can't download Cloudera Express (Form submission fails)

Deshene — Fri, 01 Aug 2014 12:05:38 GMT

When I try to download some of the protected stuff, such as Cloudera Express or Quickstart VM, I have to submit some form. The thing is form submission is broken due to the absence of some geoplugin. More details on the attached image (I erased unnecessary info). Is this a bug or I'm doing something wrong?

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Fri, 01 Aug 2014 16:25:34 GMT

Thank you for reporting this - we're investigating!

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Fri, 01 Aug 2014 16:26:56 GMT

Please logout of cloudera.com, log back in, and then retry.

Re: Can't download Cloudera Express (Form submission fails)

Deshene — Sat, 02 Aug 2014 18:02:38 GMT

Thanks for the prompt reply!
I did exactly as you said, but unfortunately had the same error.

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Mon, 04 Aug 2014 19:23:29 GMT

Sorry about that. You know you can skip the form, right?

Re: Can't download Cloudera Express (Form submission fails)

Deshene — Mon, 04 Aug 2014 20:12:01 GMT

I would like to, but unfortunately I don't see how. When I click "Download Cloudera Express" the form appears (image in attachment). I don't see any "skip" button, and if I click outside of the form it just disappears and download doesn't' start.

So, I would be really glad if you could point me a way to skip the form.

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Mon, 04 Aug 2014 20:14:25 GMT

What is the URL you are using for the download?

Re: Can't download Cloudera Express (Form submission fails)

Deshene — Mon, 04 Aug 2014 20:16:04 GMT

It is http://www.cloudera.com/content/support/en/downloads/cloudera_manager/cm-5-1-1.html

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Mon, 04 Aug 2014 21:19:43 GMT

OK, have you tried to log out and THEN complete the form?

Re: Can't download Cloudera Express (Form submission fails)

Deshene — Tue, 05 Aug 2014 07:31:16 GMT

I tried again today, and now I was able to submit the form and download Cloudera Manager and Quickstart VM. Then I logged in, and still was able to submit the form. I noticed that the form has changed since the last time I saw it, so the bug might have been fixed.

Anyway, my problem has been solved. Thanks for your help, jkestelyn!

Re: Can't download Cloudera Express (Form submission fails)

kmm — Thu, 10 Sep 2015 13:22:17 GMT

Hello there,

I have the same problem right now, trying to download some hive connectors. On the debugging console I see this error:

I also tried to download being logged in or not.

Any suggestions?

Thanks in advance.

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Thu, 10 Sep 2015 17:22:54 GMT

Thank you for reporting this issue. We're working on it, please stand by.

Re: Can't download Cloudera Express (Form submission fails)

Sarah26 — Tue, 13 Oct 2015 20:22:51 GMT

Hi jkestelyn

Any update? I also am not able to download from your page. I'm trying to download the VMWare platform for product

QuickStart VMs for CDH 5.3.x

I have also tried 5.4.x

Re: Can't download Cloudera Express (Form submission fails)

jkestelyn — Tue, 13 Oct 2015 20:56:10 GMT

Have you cleared browser cache and retried recently? Please do that and confirm.