question Re: Can't open Cloudera Director web UI (port 7189) in Support Questions

Can't open Cloudera Director web UI (port 7189)

icepear — Fri, 16 Sep 2022 15:29:09 GMT

I tried to install cloudera director on google cloud platform.

Cloudera Director Server is running is OK and disabled firewall. When I tried to reach http://**.***.**.*:7189/, I always get error messge "This page can't be displayed"

When I used Fiddler showing message: [Fiddler] ReadResponse() failed: The server did not return a complete response for this request. Server returned 0 bytes.

I searched some threads saying that needs to set $JAVA_HOME, but I thought $JAVA_HOME is not for cloud.

Thanks for any help.

Re: Can't open Cloudera Director web UI (port 7189)

Bill Havanki — Tue, 29 May 2018 15:41:51 GMT

Hello icepear,

Make sure that the Cloudera Director server is still running by using `ps` on its machine. Also check its application.log file to make sure there were no problems with it starting up. You should not have to set JAVA_HOME for Cloudera Director, because the startup scripts that ship with it hunt for a JDK or JRE to use. (This is not a cloud-specific thing.)

Assuming that Director is running, try to access it locally from the machine it is running on, e.g., `curl http://localhost:7189`. If that works, then the server is running normally; otherwise, check the logs.

Once Director is running normally, see if you can reach it from your browser. If you are running on a machine that is not inside the same GCP network where Director is running, and you do not have a VPN connection established to GCP, then you must access Director through the public IP address associated with Director's machine. In that case, firewall rules must allow inbound TCP traffic over port 7189 from your IP address / range.

Re: Can't open Cloudera Director web UI (port 7189)

icepear — Thu, 07 Jun 2018 14:00:44 GMT

Thanks Bill. Your advice really works.