question HDFS is not accessible from an user after kerberos implementation in Support Questions

question HDFS is not accessible from an user after kerberos implementation in Support Questions https://community.cloudera.com/t5/Support-Questions/HDFS-is-not-accessible-from-an-user-after-kerberos/m-p/268681#M206350 Hi,   We are unable to access HDFS from a particular user 'edtuser' from putty after enabling kerberos. But we are able to access HDFS from 'root' user and 'hdfs' user. When we are trying to access HDFS from 'edtuser', the below error is coming:-   [edtuser@nladfmrvu11 ~]$ [edtuser@nladfmrvu11 ~]$ hadoop fs -ls / 19/08/22 09:48:06 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:06 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:06 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 1 failover attempts. Trying to failover after sleeping for 610ms. 19/08/22 09:48:06 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:06 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 2 failover attempts. Trying to failover after sleeping for 1680ms. 19/08/22 09:48:08 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:08 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 3 failover attempts. Trying to failover after sleeping for 5206ms. 19/08/22 09:48:13 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:13 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 4 failover attempts. Trying to failover after sleeping for 10481ms. 19/08/22 09:48:24 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:24 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 5 failover attempts. Trying to failover after sleeping for 8347ms. 19/08/22 09:48:32 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:32 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 6 failover attempts. Trying to failover after sleeping for 13318ms. 19/08/22 09:48:45 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:48:45 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 7 failover attempts. Trying to failover after sleeping for 14341ms. 19/08/22 09:49:00 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:49:00 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 8 failover attempts. Trying to failover after sleeping for 17707ms. 19/08/22 09:49:17 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:49:17 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 9 failover attempts. Trying to failover after sleeping for 12086ms. 19/08/22 09:49:29 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:49:29 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 10 failover attempts. Trying to failover after sleeping for 11451ms. 19/08/22 09:49:41 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:49:41 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 11 failover attempts. Trying to failover after sleeping for 22482ms. 19/08/22 09:50:03 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:50:03 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 12 failover attempts. Trying to failover after sleeping for 22157ms. 19/08/22 09:50:25 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:50:25 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu12.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu12.mtn.co.za/10.244.8.53:8020 after 13 failover attempts. Trying to failover after sleeping for 20978ms. 19/08/22 09:50:46 WARN ipc.Client: Exception encountered while connecting to the server : org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS] 19/08/22 09:50:46 INFO retry.RetryInvocationHandler: java.io.IOException: DestHost:destPort nladfmrvu11.mtn.co.za:8020 , LocalHost:localPort nladfmrvu11.mtn.co.za/10.244.8.52:0. Failed on local exception: java.io.IOException: org.apache.hadoop.security.AccessControlException: Client cannot authenticate via:[TOKEN, KERBEROS], while invoking ClientNamenodeProtocolTranslatorPB.getFileInfo over nladfmrvu11.mtn.co.za/10.244.8.52:8020 after 14 failover attempts. Trying to failover after sleeping for 16712ms. ^Z [1]+ Stopped hadoop fs -ls / [edtuser@nladfmrvu11 ~]$ Thu, 22 Aug 2019 18:42:33 GMT pritam_konar 2019-08-22T18:42:33Z