question Re: Did not receive Hortonworks Spark Certification after Payment in Support Questions

Did not receive Hortonworks Spark Certification after Payment

ravikiran_sharm — Fri, 16 Sep 2022 14:33:10 GMT

Hi ,
Myself Ravikiran Sharma, I have purchased HDP Certified Spark Developer (HDPCSD2019) Exam on Sunday 22/oct 9:05 pm Indian time. But I did not get any confirmation mail from Hortonworks.

I contacted cloudera(Natalie), she told my record is not found in the system. My account got deducted with 250$. its more than one week issue is not fixed. I want the issue to fixed as soon as possible.

MY TICKET NUMBER is : 20203
Please help.

Thanks and Regards
Ravikiran Sharma

Re: Did not receive Hortonworks Spark Certification after Payment

w@leed — Wed, 02 Oct 2019 13:05:47 GMT

Hi @ravikiran_sharm

I'm sorry you had to experience this mishap. I'll reach out to my managers to locate someone internally who can help you out with this.

Sorry again for the inconvenience!

Re: Did not receive Hortonworks Spark Certification after Payment

ravikiran_sharm — Wed, 02 Oct 2019 14:22:27 GMT

Thank you for your support w@leed.

Re: Did not receive Hortonworks Spark Certification after Payment

ask_bill_brooks — Thu, 03 Oct 2019 02:23:06 GMT

@ravikiran_sharm we've passed along your concerns and note of frustration to the relevant parties internally and they are actively working on your case. They say they are working with you directly to get this resolved.