question Re: why data analytics studio UI is blank page in Support Questions

why data analytics studio UI is blank page

Jena — Tue, 15 Oct 2019 05:44:05 GMT

I installed HDS 3.0 with virtualbox, when I try to open data analytics studio UI

http://sandbox-hdp.hortonworks.com:30800

I got blank page. Please let me know how to fix it
Thank you very much

Re: why data analytics studio UI is blank page

ask_bill_brooks — Tue, 15 Oct 2019 06:00:04 GMT

@Jena, did you:

follow the Sandbox Deployment and Install Guide?
get all the way through the Learning the Ropes of the HDP Sandbox tutorial?

Re: why data analytics studio UI is blank page

Jena — Wed, 16 Oct 2019 02:05:06 GMT

Yes, I did follow.

Finally I changed browser to Chrome(most recent version) from IE 11, it is working now, not sure what happened for IE.

Re: why data analytics studio UI is blank page

Shelton — Wed, 16 Oct 2019 05:32:49 GMT

@Jena

I think you are on the right track but some steps away.

You need to log in using the Web CLI as root/hadoop first change the root password after successfully doing that while still logged in as root rest the #ambari-admin-password-reset

this will launch in the background a series of script execution and trigger the restart of ambari server and some components some by default are in maintenance mode ONLY after then can you access the DAS UI please let me know if thats clear enough.

HTH

Re: why data analytics studio UI is blank page

Jena — Thu, 17 Oct 2019 14:23:14 GMT

@Shelton

Thank you very much for your reply.

I have changed root and admin password.

Now, if I open data analytics studio from chrome new version, it works. But if I open it from IE 11, it shows blank page.

Re: why data analytics studio UI is blank page

Shelton — Thu, 17 Oct 2019 15:04:41 GMT

@Jena

Great patience never give up 😁😂. I think your problem is now resolved I suspect incompatibility problem with IE 11 I need to check the documentation later today.

Please take some time to accept my reponse as valid answer so other members can use 8t to resolve the same issue.

Happy hadooping

Re: why data analytics studio UI is blank page

Shelton — Fri, 18 Oct 2019 20:11:36 GMT

@Jena

If your problem was resolved with the solution proposed please take some time to accept the answer so other members can reference it for similar issues and reward the member who spent her/his time to respond to your question this ensures that all questions get attention.