question Unable to access Ambari repo in Support Questions

Unable to access Ambari repo

Jason4Ever — Fri, 03 Jan 2020 22:57:12 GMT

Hello,

I'm new to Cloudera ..

I was trying to follow the instructions there:

https://docs.cloudera.com/HDPDocuments/Ambari-2.7.5.0/bk_ambari-installation/content/download_the_ambari_repo_lnx7.html

However, I got stuck with the step of downloading the repo .. I tried to use my registered username & password in order to access it . but didn't work.

How can I get my access working properly there ? or it's limited to the enterprise (commercial) subscriptions ?

Re: Unable to access Ambari repo

bandarusridhar1 — Fri, 03 Jan 2020 19:05:36 GMT

@Jason4Ever : Please if your server is able to connect with internet by doing some PING commands

Re: Unable to access Ambari repo

Jason4Ever — Sat, 04 Jan 2020 07:20:00 GMT

@bandarusridhar1 my problem is with the authentication , where the repo access doesn't accept my username & password there . it gives me "Authentication failed"

Re: Unable to access Ambari repo

jsensharma — Sat, 04 Jan 2020 08:12:21 GMT

@Jason4Ever

As you are getting "Authentication Error" which indicates some issue with your credentials.

So better to file a non-technical case within the support portal (https://my.cloudera.com) to obtain credentials OR to get a clarity on what is wrong with the credentials.

Reference: https://docs.cloudera.com/HDPDocuments/Ambari-2.7.5.0/bk_ambari-installation/content/ch03s02s01.html

Snippet from above doc:

Authentication credentials for new customers and partners are provided in an email sent from Cloudera to registered support contacts. Existing users can file a non-technical case within the support portal (<a href="https://my.cloudera.com" target="_blank">https://my.cloudera.com</a>) to obtain credentials.

Re: Unable to access Ambari repo

Jason4Ever — Sat, 04 Jan 2020 19:42:52 GMT

@jsensharma I tried to do this , But no luck , every time I go to create a case :

Accessing the requested page requires special permissions.

So I got confused more , Should I be registered as an enterprise user ? or what ? Please bear in mind that I'm a new registered user

Re: Unable to access Ambari repo

jsensharma — Sat, 04 Jan 2020 20:36:46 GMT

@Jason4Ever

As you are getting this error, which seems to be Access Restriction ...

Accessing the requested page requires special permissions.

Hence it will be good if you can mail your concerns to customerrelations@cloudera.com. Somebody from our customer relations team should be able to help you with your issues.

Reference: https://community.cloudera.com/t5/Support-Announcements/Upgraded-Cloudera-Support-Portal-Launches-This-Weekend/ba-p/282000

Re: Unable to access Ambari repo

goga — Mon, 06 Jan 2020 10:50:55 GMT

As I know for new releases you need to have commercial subscription to access cloudera repositories.

Re: Unable to access Ambari repo

fvcamelo-altran — Mon, 06 Jan 2020 12:23:43 GMT

As per the post https://community.cloudera.com/t5/Product-Announcements/ANNOUNCE-HDP-3-1-5-Ambari-2-7-5-is-now-Generally-Available/td-p/286123 by @lwang mentions "We are pleased to announce General Availability of HDP-3.1.5.0 and AMBARI-2.7.5.0!". My interpretation is that by General Availability meant being available as the other HDP3 versions. I might be wrong.

@lwang can you please clarify?

Thank you.

Re: Unable to access Ambari repo

Jason4Ever — Mon, 06 Jan 2020 18:18:04 GMT

I've checked with the customer relations ... They have confirmed that the repository now is behind the payment wall .. so it's accessible only to people who purchased products from Cloudera

Re: Unable to access Ambari repo

oudaysaada — Thu, 02 Apr 2020 09:12:22 GMT

there are many repo for ambari and 2.7.5 is not paid

prefer to download it directly from https://cwiki.apache.org/confluence/display/AMBARI/Installation+Guide+for+Ambari+2.7.5

or install 2.7.3 ambari repo for hdp 3.1.4

for ubuntu : http://www.olric.org/2019/09/install-single-node-hortonworks-data.html

or https://docs.cloudera.com/HDPDocuments/Ambari-2.7.3.0/bk_ambari-installation/content/ch04s01s06.html

for centos install this repo https://docs.cloudera.com/HDPDocuments/Ambari-2.7.3.0/bk_ambari-installation/content/download_the_ambari_repo_lnx7.html