Not able to login to DataPlane UI after configuring admin users

arpan57 — Thu, 14 May 2020 23:09:21 GMT

Hi,

Following the official documentation I logged in to https://public-IP Logged in using the Super User admin account. Post that I configured A/D integration and on the next page I added a few users/groups for admin say users1, user2, etc.. Post that it logged me out and asked me to login to the same page https://<public-IP> .

Now I am trying to login using user1 and corresponding A/D password but I get and error - invalid username/password error. I tried with user2 also which was configured. I also tried using user1@realm.com . To my surprise, I am not longer able to login using super admin also.

I tried to see the various container logs but no success. Has anyone faced similar issue?

What am I missing here?

Thanks in advance.

Regards

Tagging @SumitraMenon @Saurav @abajwa

Re: Not able to login to DataPlane UI after configuring admin users

arpan57 — Tue, 07 Jul 2020 16:10:43 GMT

After spending lots of efforts it got fixed by changing the password and making sure the DP UI user's password doesn't contain any special characters.

question Not able to login to DataPlane UI after configuring admin users in Support Questions

Not able to login to DataPlane UI after configuring admin users

Re: Not able to login to DataPlane UI after configuring admin users