question Error installing Install CDH 6.3.3 in Support Questions

Error installing Install CDH 6.3.3

vincentD — Fri, 16 Sep 2022 14:36:40 GMT

Hi,

Following the instruction described on this page:

https://docs.cloudera.com/documentation/enterprise/6/latest/topics/installation.html

I made some good progress until up to step 6: Install CDH and Other Software:

https://docs.cloudera.com/documentation/enterprise/6/latest/topics/install_software_cm_wizard.html

Now I encountered error. Please see the picture below:

I completely wiped out the databases, retried twice, and still seeing the error. Could you advise where to check to fix the trouble, and move forward? Thank you!

Re: Error installing Install CDH 6.3.3

vincentD — Tue, 19 May 2020 00:42:32 GMT

The cluster consists of six VM nodes in GCP: 2 master nodes, 1 login node, and 3 data nodes.

Re: Error installing Install CDH 6.3.3

paras — Tue, 19 May 2020 14:11:52 GMT

@vincentD

The CM agents should be able to send hearbeats to the CM sever successfully before the parcel installation. Did you also happen to setup TLS here?

Please check the CM server and agent logs on the nodes for issues reported.

Click on the hostnames what is the error reported on Cloudera Manager for the hosts?

Re: Error installing Install CDH 6.3.3

vincentD — Tue, 19 May 2020 15:47:32 GMT

Hi paras, resetting the hostnames to long names got me moving forward again. Thank you!