question Re: SmartSense Bundle Capture Failure in Support Questions

SmartSense Bundle Capture Failure

bvishal — Sat, 10 Oct 2020 17:29:55 GMT

Hi everyone,

I am new to Ambari and have just installed Ambar 2.7.4 with HDP stack 3.1.4 with a cluster having 1 node running the Ambari Server, one being the master node of all service components and there is one more.

The installation completed with few warnings, all the services on the web UI are running with green light on.

The problem is an alert that says..

SmartSense Bundle Capture Failure

Last SamrtSense bundle was not successful. Bundle key.unspecified_xxxxxx_0_2020-10-04_02-00-01, status:failed

Also, the Activity Analyzer stops again and again after restarting it. All other services are running.

PS: I have just installed this and haven't loaded any data or anything or tested anything.

Please provide help! Thankyou!

@jsensharma @MattWho @Shelton @nsabharwal

Re: SmartSense Bundle Capture Failure

Shelton — Sat, 10 Oct 2020 17:50:42 GMT

@bvishal

SmartSense Tool (HST) gives all support subscription customers access to a unique service that analyzes cluster diagnostic data, identifies potential issues, and recommends specific solutions and actions. These analytics proactively identify unseen issues and notify customers of potential problems before they occur.

That is okay as you are just testing and you don't need to buy support which is advised when running a production environment

To configure SmartSense you will need to configure the /etc/hst/conf/hst-server.ini the inputs/values you will get from Hortonworks support if you have paid for a subscription

customer.smartsense.id customer.account.name customer.notification.email customer.enable.flex.subscription

The error you are encountering is normal and won't impact your cluster

Hope that helps