question Re: Unable to register ‘Classic Clusters’ in CDP in Support Questions

Unable to register ‘Classic Clusters’ in CDP

chhaya_vishwaka — Wed, 23 Dec 2020 09:35:41 GMT

Hi Everyone.

I already have a Data Lake and Data Hub running in my CDP environment but I’m having issues with registering the ‘Classic Clusters’.

After clicking ‘Get Started’ the next screen is basically a blank page? Attached are screenshots for reference. Please help to provide your inputs.

Appreciate your help

Re: Unable to register ‘Classic Clusters’ in CDP

GangWar — Wed, 30 Dec 2020 18:16:01 GMT

@chhaya_vishwaka Can you check from the Web Developer tool while doing this operation and see if in console there is any issue appearing.

Re: Unable to register ‘Classic Clusters’ in CDP

Shelton — Fri, 01 Jan 2021 22:00:30 GMT

@chhaya_vishwaka

Can you confirm you went through all the Prerequisites for adding classic clusters and checked against the Cloudera Support Matrix.??

Please revert

Re: Unable to register ‘Classic Clusters’ in CDP

chhaya_vishwaka — Mon, 04 Jan 2021 02:08:42 GMT

@Shelton thank you for your response I did go through prerequisite and support matrix, it looks ok.

My on premise cluster is running on CDH&CM 6.3.0. Do let me know if you have more inputs

Re: Unable to register ‘Classic Clusters’ in CDP

chhaya_vishwaka — Mon, 04 Jan 2021 02:16:12 GMT

Hi @GangWar thank you for your reply. I tried Developer tool and I'm getting error as attached, could you suggest a possible fix ?

Re: Unable to register ‘Classic Clusters’ in CDP

chhaya_vishwaka — Tue, 05 Jan 2021 04:02:06 GMT

@GangWar any suggestion how to go about resolving this issue ?

Re: Unable to register ‘Classic Clusters’ in CDP

GangWar — Wed, 06 Jan 2021 07:06:10 GMT

@chhaya_vishwaka I guess your user is not having Power User Role which is required for this.

Can you assign the correct role for this user and see if that works.

For reference you can use this doc:

Let me know how it goes.

Re: Unable to register ‘Classic Clusters’ in CDP

chhaya_vishwaka — Wed, 06 Jan 2021 07:50:50 GMT

@GangWar thank you so much for your help I assigned myself as "Power User" and it worked like charm. However I'm bit surprised as my user is admin user still I had to assign a power user role.