question Re: Please help: BIOS Virtualisation enabled but cannot start cloudera in Support Questions

Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Wed, 07 Apr 2021 09:52:49 GMT

I am doing the coursera course in big data.

I followed the instruction and did the installation. I realised then i had to enable the Virtual Technology in BIOS (which was enabled anyway). However, i still get the same error:

'Failed to Open a session for the virtual machine cloudera-quickstart-vm-5.4.2-0-virtualbox'

The virtual machine 'cloudera-quickstart-vm-5.4.2-0-virtualbox' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\badao\VirtualBox VMs\cloudera-quickstart-vm-5.4.2-0-virtualbox\Logs\VBoxHardening.log'.

Result Code:
E_FAIL (0x80004005)

Component:
MachineWrap

Interface:
IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

Please help me with a comment

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

isoardi — Wed, 07 Apr 2021 13:04:34 GMT

Hi,

you can try disabling the network adapter from VM configs.

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Wed, 07 Apr 2021 13:16:34 GMT

Dear isoardi,

Thanks for the reply.

In Oracle VM, I went to Machine -> Settings -> Network -> unclicked 'Enable Network Adapter'. Restarted Oracle VM but i am still getting the same error message.

Any thoughts?

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Thu, 08 Apr 2021 09:52:13 GMT

Please help

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

vaishaakb — Thu, 08 Apr 2021 21:13:42 GMT

Hi @bsaad
Thank you for posting in Cloudera Community.

Did you get to look at the logs for more details on the situation?:

C:\Users\badao\VirtualBox VMs\cloudera-quickstart-vm-5.4.2-0-virtualbox\Logs\VBoxHardening.log

Also, I came across these from Microsoft and VirtualBox Community that may be resourceful too.

Microsoft: https://answers.microsoft.com/en-us/windows/forum/all/how-to-fix-virtualbox-failed-to-open-a-session-for/39b7cb91-8983-46f4-897c-99a4709dd5c4

VirtualBox Community: https://forums.virtualbox.org/viewtopic.php?t=33196

Hope this helps!

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Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Fri, 09 Apr 2021 10:13:29 GMT

Hi there,

Thanks for the link (very helpful still not there yet).

Here what people i have been trying for WIndows 10.

Windows Features
----------------------
Disabled -> Hyper-V
Enabled -> Virtual Machine Platform
Enabled -> Windows Hypervisor Platform
Disabled -> Windows Sandbox

Elevated Powershell/Cmd
-------------------------------
bcdedit /set hypervisorlaunchtype off

BIOS
-----
Enabled -> Virtualization Technology (VTx)
Enabled -> Virtualization Technology for Directed I/O (VTd)
Disabled -> HP Hypervisor

my issue is that when i go to ''Turn Windows Features on and Off' i do not find:

- Hyper-V

- Windows Sandbox

so i am not able to disable them.

I have already enabled Virtual Technology in BIOS. I did not see HP Hypervisor though nor have i seen Virtualization Technology for Directed I/O (VTd)

Any advice is more than welcome. Thanks very much

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Fri, 09 Apr 2021 14:41:34 GMT

Following on my previous post, i successfully installed Hyper V in my Windows 10 following these instructions

https://www.itechtics.com/enable-hyper-v-windows-10-home/

However, I am still not able to run cloudera.

Please any help is more than welcome

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

vaishaakb — Fri, 09 Apr 2021 14:54:31 GMT

Hey @bsaad Thank you for keeping us posted.

Glad that you were able to figure it out.

>>> However, I am still not able to run cloudera.

What is it that you are observing? Or Steps that you take?

What about the logs? Did you get to check the logs in the specified location?

Let me know how it goes.

- Vaishaak

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Fri, 09 Apr 2021 15:15:33 GMT

Dear Vaishaak

Thank you for your quick reply. I am still getting the same error message

The virtual machine 'cloudera-quickstart-vm-5.4.2-0-virtualbox' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\Users\badao\VirtualBox VMs\New group\cloudera-quickstart-vm-5.4.2-0-virtualbox\Logs\VBoxHardening.log'.

I am not sure which system settings i need to use for Oracle VM to work. Can you please recommend any? I have been struggling with this

Yes i checked the logs. Here is the last message i found:

23d4.2150: Fatal error:
23d4.2150: supR3HardenedMainGetTrustedMain: LoadLibrary "C:\Program Files\Oracle\VirtualBox/VirtualBoxVM.dll" failed, rc=1790
24b0.21a0: supR3HardNtChildWaitFor[2]: Quitting: ExitCode=0x1 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 2805 ms, the end);
13f4.2734: supR3HardNtChildWaitFor[1]: Quitting: ExitCode=0x1 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 3641 ms, the end);

I am not sure about the message, it is like a foreign language to me. Any idea?

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

bsaad — Fri, 09 Apr 2021 16:34:12 GMT

Anyone has any opinion on the error shown in the logs file below. Thank you

Re: Please help: BIOS Virtualisation enabled but cannot start cloudera

vaishaakb — Fri, 09 Apr 2021 16:54:08 GMT

Hi @bsaad

Thank you for helping me with the logs, Sounds like a "Hardening" issue, if that is what to be mentioned by VirtualBox Community.

Please read these and triage the situation based on your System Specs:

VirtualBox Threads:

https://forums.virtualbox.org/viewtopic.php?f=6&t=95559

Diagnosing VirtualBox Hardening Issues

Hope this helps!

Is your question answered? If Yes, Feel free to mark the answer as "Accept as Solution".
If you find this reply helpful, say thanks by clicking on the "thumbs-up" button.