question Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5) in Support Questions

Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

vciampa — Tue, 21 Apr 2026 09:04:56 GMT

When I install hue with cloudera manager it stops, when searching the log it shows me a permissions error.

======log cloudera manager======

2021-04-19 10:30:55,858 INFO CommandPusher-1:com.cloudera.server.cmf.CommandPusherThread: Acquired lease lock on DbCommand:1546338527
2021-04-19 10:30:55,860 INFO CommandPusher-1:com.cloudera.cmf.service.AbstractOneOffHostCommand: Unsuccessful 'HueTestDatabaseConnection'
2021-04-19 10:30:55,861 INFO CommandPusher-1:com.cloudera.cmf.service.AbstractDbConnectionTestCommand: Command exited with code: 1
2021-04-19 10:30:55,861 INFO CommandPusher-1:com.cloudera.cmf.service.AbstractDbConnectionTestCommand: + '[' syncdb = is_db_alive ']'
+ '[' ldaptest = is_db_alive ']'
+ exec /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/bin/hue is_db_alive
Traceback (most recent call last):
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/bin/hue", line 9, in <module>
from pkg_resources import load_entry_point
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3251, in <module>
@_call_aside
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3235, in _call_aside
f(*args, **kwargs)
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3264, in _initialize_master_working_set
working_set = WorkingSet._build_master()
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 574, in _build_master
ws = cls()
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 567, in __init__
self.add_entry(entry)
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 623, in add_entry
for dist in find_distributions(entry, True):
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2065, in find_on_path
for dist in factory(fullpath):
File "/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue/build/env/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2127, in distributions_from_metadata
if len(os.listdir(path)) == 0:
OSError: [Errno 13] Permission denied: '/usr/lib64/python2.7/site-packages/psycopg2-2.7.5.dist-info'

2021-04-19 10:30:55,861 ERROR CommandPusher-1:com.cloudera.cmf.model.DbCommand: Command 1546338527(HueTestDatabaseConnection) has completed. finalstate:FINISHED, success:false, msg:Unexpected error. Unable to verify database connection.
2021-04-19 10:30:55,861 INFO CommandPusher-1:com.cloudera.cmf.command.components.CommandStorage: Invoked delete temp files for command:DbCommand{id=1546338527, name=HueTestDatabaseConnection, host=server.local} at dir:/var/lib/cloudera-scm-server/temp/commands/1546338527
2021-04-19 10:30:56,210 INFO scm-web-34387:com.cloudera.enterprise.JavaMelodyFacade: Entering HTTP Operation: Method:POST, Path:/dbTestConn/checkConnectionResult
2021-04-19 10:30:56,213 INFO scm-web-34387:com.cloudera.enterprise.JavaMelodyFacade: Exiting HTTP Operation: Method:POST, Path:/dbTestConn/checkConnectionResult, Status:200
2021-04-19 10:31:06,697 INFO agentServer-27149:com.cloudera.server.common.MonitoringThreadPool: agentServer: execution stats: average=15ms, min=1ms, max=40ms.
2021-04-19 10:31:06,697 INFO agentServer-27149:com.cloudera.server.common.MonitoringThreadPool: agentServer: waiting in queue stats: average=0ms, min=0ms, max=1ms.

**************END - Error Installing HUE ********************************************************************

What should I do to fix and install hue?

Thanks for the help community!

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Daming Xue — Tue, 20 Apr 2021 07:43:04 GMT

Hello

Check the cloudera-scm-agent.log, find the part related to HUE installation

Find the detailed logs similar to below (This logs directory is dynamically generated per process, so you have to find the path in the scm agent log above)

/opt/cm-5.13.0/run/cloudera-scm-agent/process/127-HUE-test-db-connection/logs

Under the directory, open stderr.log

You should find out the real reason behind

Good luck!

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

vciampa — Tue, 20 Apr 2021 13:37:59 GMT

Hi Damin Sue, thanks for you support.

Path process-log:

/run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection/logs
file: 1546338320-HUE-test-db-connection

Contents: "stderr.log"

**********************

[18/Apr/2021 20:08:03 +0000] 53855 MainThread redactor INFO Started launcher: /opt/cloudera/cm-agent/service/hue/hue.sh is_db_alive
[18/Apr/2021 20:08:03 +0000] 53855 MainThread redactor ERROR Redaction rules file doesn't exist, not redacting logs. file: redaction-rules.json, directory: /run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection
[18/Apr/2021 20:08:03 +0000] 53855 MainThread redactor INFO Re-exec watcher: /opt/cloudera/cm-agent/bin/cm proc_watcher 53864
+ date
+ date
Sun Apr 18 20:08:03 -04 2021
++ dirname /opt/cloudera/cm-agent/service/hue/hue.sh
+ cloudera_config=/opt/cloudera/cm-agent/service/hue
++ cd /opt/cloudera/cm-agent/service/hue/../common
++ pwd
+ cloudera_config=/opt/cloudera/cm-agent/service/common
+ . /opt/cloudera/cm-agent/service/common/cloudera-config.sh
++ : /opt/cloudera/cm
++ export CLOUDERA_DIR
++ set -x
+ source_parcel_environment
+ '[' '!' -z /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/meta/cdh_env.sh ']'
+ OLD_IFS='
'
+ IFS=:
+ SCRIPT_ARRAY=($SCM_DEFINES_SCRIPTS)
+ DIRNAME_ARRAY=($PARCEL_DIRNAMES)
+ IFS='
'
+ COUNT=1
++ seq 1 1
+ for i in '`seq 1 $COUNT`'
+ SCRIPT=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/meta/cdh_env.sh
+ PARCEL_DIRNAME=CDH-7.1.5-1.cdh7.1.5.p0.7431829
+ . /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/meta/cdh_env.sh
++ CDH_DIRNAME=CDH-7.1.5-1.cdh7.1.5.p0.7431829
++ export CDH_HADOOP_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop
++ CDH_HADOOP_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop
++ export CDH_MR1_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-0.20-mapreduce
++ CDH_MR1_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-0.20-mapreduce
++ export CDH_HDFS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-hdfs
++ CDH_HDFS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-hdfs
++ export CDH_OZONE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-ozone
++ CDH_OZONE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-ozone
++ export CDH_HTTPFS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-httpfs
++ CDH_HTTPFS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-httpfs
++ export CDH_MR2_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-mapreduce
++ CDH_MR2_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-mapreduce
++ export CDH_YARN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-yarn
++ CDH_YARN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-yarn
++ export CDH_HBASE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase
++ CDH_HBASE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase
++ export CDH_HBASE_FILESYSTEM_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase_filesystem
++ CDH_HBASE_FILESYSTEM_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase_filesystem
++ export CDH_HBASE_CONNECTORS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase_connectors
++ CDH_HBASE_CONNECTORS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase_connectors
++ export CDH_ZOOKEEPER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/zookeeper
++ CDH_ZOOKEEPER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/zookeeper
++ export CDH_ZEPPELIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/zeppelin
++ CDH_ZEPPELIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/zeppelin
++ export CDH_HIVE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hive
++ CDH_HIVE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hive
++ export CDH_HUE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue
++ CDH_HUE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hue
++ export CDH_OOZIE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/oozie
++ CDH_OOZIE_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/oozie
++ export CDH_HUE_PLUGINS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop
++ CDH_HUE_PLUGINS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop
++ export CDH_HCAT_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hive-hcatalog
++ CDH_HCAT_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hive-hcatalog
++ export CDH_SENTRY_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/sentry
++ CDH_SENTRY_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/sentry
++ export JSVC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils
++ JSVC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils
++ export CDH_HADOOP_BIN=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop/bin/hadoop
++ CDH_HADOOP_BIN=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop/bin/hadoop
++ export CDH_IMPALA_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/impala
++ CDH_IMPALA_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/impala
++ export CDH_SOLR_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/solr
++ CDH_SOLR_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/solr
++ export CDH_HBASE_INDEXER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase-solr
++ CDH_HBASE_INDEXER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hbase-solr
++ export SEARCH_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/search
++ SEARCH_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/search
++ export CDH_SPARK_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/spark
++ CDH_SPARK_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/spark
++ export WEBHCAT_DEFAULT_XML=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/etc/hive-webhcat/conf.dist/webhcat-default.xml
++ WEBHCAT_DEFAULT_XML=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/etc/hive-webhcat/conf.dist/webhcat-default.xml
++ export CDH_KMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-kms
++ CDH_KMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/hadoop-kms
++ export CDH_PARQUET_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/parquet
++ CDH_PARQUET_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/parquet
++ export CDH_AVRO_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/avro
++ CDH_AVRO_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/avro
++ export CDH_KAFKA_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/kafka
++ CDH_KAFKA_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/kafka
++ export CDH_SCHEMA_REGISTRY_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/schemaregistry
++ CDH_SCHEMA_REGISTRY_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/schemaregistry
++ export CDH_STREAMS_MESSAGING_MANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_messaging_manager
++ CDH_STREAMS_MESSAGING_MANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_messaging_manager
++ export CDH_STREAMS_MESSAGING_MANAGER_UI_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_messaging_manager_ui
++ CDH_STREAMS_MESSAGING_MANAGER_UI_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_messaging_manager_ui
++ export CDH_STREAMS_REPLICATION_MANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_replication_manager
++ CDH_STREAMS_REPLICATION_MANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/streams_replication_manager
++ export CDH_CRUISE_CONTROL_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/cruise_control
++ CDH_CRUISE_CONTROL_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/cruise_control
++ export CDH_KNOX_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/knox
++ CDH_KNOX_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/knox
++ export CDH_KUDU_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/kudu
++ CDH_KUDU_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/kudu
++ export CDH_RANGER_ADMIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-admin
++ CDH_RANGER_ADMIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-admin
++ export CDH_RANGER_TAGSYNC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-tagsync
++ CDH_RANGER_TAGSYNC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-tagsync
++ export CDH_RANGER_USERSYNC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-usersync
++ CDH_RANGER_USERSYNC_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-usersync
++ export CDH_RANGER_KMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-kms
++ CDH_RANGER_KMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-kms
++ export CDH_RANGER_RAZ_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-raz
++ CDH_RANGER_RAZ_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-raz
++ export CDH_RANGER_RMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-rms
++ CDH_RANGER_RMS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-rms
++ export CDH_ATLAS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/atlas
++ CDH_ATLAS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/atlas
++ export CDH_TEZ_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/tez
++ CDH_TEZ_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/tez
++ export CDH_PHOENIX_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/phoenix
++ CDH_PHOENIX_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/phoenix
++ export DAS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/data_analytics_studio
++ DAS_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/data_analytics_studio
++ export QUEUEMANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/queuemanager
++ QUEUEMANAGER_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/queuemanager
++ export CDH_RANGER_HBASE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hbase-plugin
++ CDH_RANGER_HBASE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hbase-plugin
++ export CDH_RANGER_HIVE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hive-plugin
++ CDH_RANGER_HIVE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hive-plugin
++ export CDH_RANGER_ATLAS_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-atlas-plugin
++ CDH_RANGER_ATLAS_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-atlas-plugin
++ export CDH_RANGER_SOLR_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-solr-plugin
++ CDH_RANGER_SOLR_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-solr-plugin
++ export CDH_RANGER_HDFS_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hdfs-plugin
++ CDH_RANGER_HDFS_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-hdfs-plugin
++ export CDH_RANGER_KNOX_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-knox-plugin
++ CDH_RANGER_KNOX_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-knox-plugin
++ export CDH_RANGER_YARN_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-yarn-plugin
++ CDH_RANGER_YARN_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-yarn-plugin
++ export CDH_RANGER_OZONE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-ozone-plugin
++ CDH_RANGER_OZONE_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-ozone-plugin
++ export CDH_RANGER_KAFKA_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-kafka-plugin
++ CDH_RANGER_KAFKA_PLUGIN_HOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/ranger-kafka-plugin
+ locate_cdh_java_home
+ '[' -z '' ']'
+ '[' -z /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils ']'
+ local BIGTOP_DETECT_JAVAHOME=
+ for candidate in '"${JSVC_HOME}"' '"${JSVC_HOME}/.."' '"/usr/lib/bigtop-utils"' '"/usr/libexec"'
+ '[' -e /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils/bigtop-detect-javahome ']'
+ BIGTOP_DETECT_JAVAHOME=/opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils/bigtop-detect-javahome
+ break
+ '[' -z /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils/bigtop-detect-javahome ']'
+ . /opt/cloudera/parcels/CDH-7.1.5-1.cdh7.1.5.p0.7431829/lib/bigtop-utils/bigtop-detect-javahome
++ BIGTOP_DEFAULTS_DIR=/etc/default
++ '[' -n /etc/default -a -r /etc/default/bigtop-utils ']'
++ JAVA11_HOME_CANDIDATES=('/usr/java/jdk-11' '/usr/lib/jvm/jdk-11' '/usr/lib/jvm/java-11-oracle')
++ OPENJAVA11_HOME_CANDIDATES=('/usr/java/jdk-11' '/usr/lib/jvm/java-11' '/usr/lib/jvm/jdk-11' '/usr/lib64/jvm/jdk-11')
++ JAVA8_HOME_CANDIDATES=('/usr/java/jdk1.8' '/usr/java/jre1.8' '/usr/lib/jvm/j2sdk1.8-oracle' '/usr/lib/jvm/j2sdk1.8-oracle/jre' '/usr/lib/jvm/java-8-oracle')
++ OPENJAVA8_HOME_CANDIDATES=('/usr/lib/jvm/java-1.8.0-openjdk' '/usr/lib/jvm/java-8-openjdk' '/usr/lib64/jvm/java-1.8.0-openjdk' '/usr/lib64/jvm/java-8-openjdk')
++ MISCJAVA_HOME_CANDIDATES=('/Library/Java/Home' '/usr/java/default' '/usr/lib/jvm/default-java' '/usr/lib/jvm/java-openjdk' '/usr/lib/jvm/jre-openjdk')
++ case ${BIGTOP_JAVA_MAJOR} in
++ JAVA_HOME_CANDIDATES=(${JAVA8_HOME_CANDIDATES[@]} ${MISCJAVA_HOME_CANDIDATES[@]} ${OPENJAVA8_HOME_CANDIDATES[@]} ${JAVA11_HOME_CANDIDATES[@]} ${OPENJAVA11_HOME_CANDIDATES[@]})
++ '[' -z '' ']'
++ for candidate_regex in '${JAVA_HOME_CANDIDATES[@]}'
+++ ls -rvd /usr/java/jdk1.8.0_232-cloudera
++ for candidate in '`ls -rvd ${candidate_regex}* 2>/dev/null`'
++ '[' -e /usr/java/jdk1.8.0_232-cloudera/bin/java ']'
++ export JAVA_HOME=/usr/java/jdk1.8.0_232-cloudera
++ JAVA_HOME=/usr/java/jdk1.8.0_232-cloudera
++ break 2
+ get_java_major_version JAVA_MAJOR
+ '[' -z /usr/java/jdk1.8.0_232-cloudera/bin/java ']'
++ /usr/java/jdk1.8.0_232-cloudera/bin/java -version
+ local 'VERSION_STRING=openjdk version "1.8.0_232"
OpenJDK Runtime Environment (AdoptOpenJDK)(build 1.8.0_232-b09)
OpenJDK 64-Bit Server VM (AdoptOpenJDK)(build 25.232-b09, mixed mode)'
+ local 'RE_JAVA=[java|openjdk][[:space:]]version[[:space:]]\"1\.([0-9][0-9]*)\.?+'
+ [[ openjdk version "1.8.0_232"
OpenJDK Runtime Environment (AdoptOpenJDK)(build 1.8.0_232-b09)
OpenJDK 64-Bit Server VM (AdoptOpenJDK)(build 25.232-b09, mixed mode) =~ [java|openjdk][[:space:]]version[[:space:]]\"1\.([0-9][0-9]*)\.?+ ]]
+ eval JAVA_MAJOR=8
++ JAVA_MAJOR=8
+ '[' 8 -lt 8 ']'
+ verify_java_home
+ '[' -z /usr/java/jdk1.8.0_232-cloudera ']'
+ echo JAVA_HOME=/usr/java/jdk1.8.0_232-cloudera
+ export HUE_CONF_DIR=/var/run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection
+ HUE_CONF_DIR=/var/run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection
+ export HADOOP_CONF_DIR=/var/run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection/hadoop-conf
+ HADOOP_CONF_DIR=/var/run/cloudera-scm-agent/process/1546338320-HUE-test-db-connection/hadoop-conf
+ '[' python27_version_check = is_db_alive ']'
+ '[' -n 7 ']'
+ '[' 7 -ge 6 ']'
+ python27_version_check
+ python27_exists=0
+ python_vers=("/usr/bin" "/usr/local/python27/bin" "/opt/rh/python27/root/usr/bin")
+ for binpath in '${python_vers[@]}'
+ pybin=/usr/bin/python2.7
+ '[' '!' -e /usr/bin/python2.7 ']'
+ [[ /usr/bin == \/\o\p\t\/\r\h\/\p\y\t\h\o\n\2\7* ]]
++ run_python /usr/bin/python2.7
++ /usr/bin/python2.7 --version
++ '[' '!' 0 -eq 0 ']'
++ echo 0
+ out=0
+ '[' 0 -eq 0 ']'
+ export PATH=/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/usr/kerberos/bin
+ PATH=/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/usr/kerberos/bin
+ python27_exists=1
+ break
+ '[' 1 -eq 0 ']'
+ '[' -e /usr/share/oracle/instantclient/lib ']'
+ add_postgres_to_pythonpath
+ grep -q '^\s*engine\s*=\s*postgres\+' hue.ini
+ '[' 7 -ge 6 ']'
++ dirname /opt/cloudera/cm-agent/service/hue/hue.sh
+ psycopg2=/opt/cloudera/cm-agent/service/hue/psycopg2
+ '[' -d /opt/cloudera/cm-agent/service/hue/psycopg2 ']'
+ '[' -z ']'
++ dirname /opt/cloudera/cm-agent/service/hue/hue.sh
+ export PYTHONPATH=/opt/cloudera/cm-agent/service/hue
+ PYTHONPATH=/opt/cloudera/cm-agent/service/hue
+++ which python2.7
++ /usr/bin/python2.7 -c 'import psycopg2 ; print psycopg2.__version__.rsplit()[0]'
Traceback (most recent call last):
File "<string>", line 1, in <module>
File "/opt/cloudera/cm-agent/service/hue/psycopg2/__init__.py", line 50, in <module>
from psycopg2._psycopg import ( # noqa
ImportError: libpq.so.5: cannot open shared object file: No such file or directory
+ PSYCOPG2_VERSION=
+ version_gt 2.5.4
++ echo 2.5.4
++ tr ' ' '\n'
++ sort -rV
++ head -n 1
+ test 2.5.4 == 2.5.4 -a 2.5.4 '!=' ''
+ echo 'ERROR: Unable to find psycopg2 2.5.4 or higher version. You may need to manually install it. See http://tiny.cloudera.com/cdh6-hue-psycopg2'
+ exit 1

*********END******************************

**I see a problem in import psycopg2.
**It's installed:

python-psycopg2.x86_64               2.5.1-4.el7 @rhel-7-server-rpms
python2-psycogreen.noarch        1.0-1.el7 epel
python3-psycopg2.x86_64            2.7.7-2.el7 epel
python3-psycopg2-tests.x86_64 2.7.7-2.el7 epel
python34-psycopg2.x86_64          2.7.7-2.el7 epel
python34-psycopg2-tests.x86_64 2.7.7-2.el7 epel

Right now I'm still looking for the solution

Thanks for the support

Grateful to the community

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Daming Xue — Tue, 20 Apr 2021 13:47:45 GMT

Hello

ERROR: Unable to find psycopg2 2.5.4 or higher version. You may need to manually install it. See http://tiny.cloudera.com/cdh6-hue-psycopg2'

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Cyrille — Mon, 16 Oct 2023 13:07:30 GMT

This link doesn't work.

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Riyadbank — Sat, 21 Dec 2024 06:10:05 GMT

Hi, this link doesn't work !

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Siraj25 — Sat, 21 Dec 2024 13:38:32 GMT

OSError: [Errno 13] Permission denied: '/usr/lib64/python2.7/site-packages/psycopg2-2.7.5.dist-info'

please check the permission for this package

Re: Error Installing HUE with cloudera manager (CDP Private Cloud 7.1.5)

Siraj25 — Tue, 24 Dec 2024 16:46:00 GMT

Hi @Riyadbank

If you want to install psycopg2 package. See https://docs.cloudera.com/cdp-private-cloud-base/7.1.9/installation/topics/cdpdc-installing-psycopg2-package.html