question Re: Installation failed. Failed to copy installation files. Cdp 7 in Support Questions

Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Tue, 21 Apr 2026 09:04:37 GMT

All hosts have the same issue : Installation failed. Failed to copy installation files.

Details

/tmp/scm_prepare_node.9aRx6niZ
Failed to download package. Status code: 404

I am using the free trial version.

Log error:

2021-04-23 01:03:08,424 WARN ParcelUpdateService:com.cloudera.parcel.components.ParcelDownloaderImpl: (1 skipped) Invalid parcel in manifest : CDH-7.1.6-1.cd$
2021-04-23 01:03:11,178 ERROR ParcelUpdateService:com.cloudera.parcel.components.ParcelDownloaderImpl: Failed to download manifest. Status code: 404 URI: htt$
2021-04-23 01:03:12,739 INFO ParcelUpdateService:com.cloudera.cmf.paywall.PaywallHelper: (2 skipped) License incomplete; unable to use it for authentication $

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 08:25:42 GMT

@Boris_Rendon This is because of the paywall expansion. You can not download the Cloudera binaries without a valid subscription. Please follow below link which covers the discussion around this.

https://community.cloudera.com/t5/Support-Questions/How-do-I-get-repository-credentials/m-p/311145#M224492

https://community.cloudera.com/t5/Support-Questions/https-archive-cloudera-com-cm6-6-2-0-ubuntu1604-displaying/m-p/311060#M224430

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 14:51:48 GMT

That solution didn't worked,

I already have working credential to access to the repository.

Thanks for your reply

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 14:57:04 GMT

@Boris_Rendon How is your CM repo looks like on CM server host? Also what exact URL you are using in parcels setting? That can give some clue.

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 14:57:06 GMT

I am using the cdp trial version

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 15:02:16 GMT

This is the URL I am using in the parcel settings:

, and this is how my repo looks:

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 15:05:21 GMT

@Boris_Rendon Can you see the CM > Admin > Parcels > Parcels configuration page where you will see the listed repo URLs? Please paste the screenshot.

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 15:08:40 GMT

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 15:16:46 GMT

@Boris_Rendon In the Remote Parcels Repository URL the syntax is wrong because this needs credentials. I.e https://<username:password>@archive.cloudera.com.xxx.xxxx.xxx

I am assuming you are using trial so you don't have credentials then simply remove that configuration and see if that helps.

If not then use CDP Trial from this link. https://www.cloudera.com/downloads/cdp-private-cloud-trial.html

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 15:30:24 GMT

@GangWar. I already tried with that syntax and I can access to the repository with those credentials .

Indeed I am using trial version,

Thanks

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 15:36:02 GMT

@Boris_Rendon Yes, that's what I am saying you have to put the URL in config with credentials.

Re: Installation failed. Failed to copy installation files. Cdp 7

Boris_Rendon — Mon, 26 Apr 2021 15:43:55 GMT

@GangWar you mean here?

(I already tried this and it has the same issue Failed to copy installation files error 404)

Or do you mean in the cloudera repo as the value of baseurl?

Re: Installation failed. Failed to copy installation files. Cdp 7

GangWar — Mon, 26 Apr 2021 15:47:44 GMT

@Boris_Rendon Yes in the base URL as well.

Re: Installation failed. Failed to copy installation files. Cdp 7

veera4hadoop — Fri, 04 Jun 2021 09:13:19 GMT

Hi Team, did this issue resolved, even i'm facing the same issue. as per above suggestions i did all still same kind of error, i have valid credentials too.

Re: Installation failed. Failed to copy installation files. Cdp 7

Kamal_Securonix — Mon, 05 Sep 2022 03:46:16 GMT

Hi Team,

I am also getting same error, Kindly help on this

Thanks

Kamal

Re: Installation failed. Failed to copy installation files. Cdp 7

arunek95 — Fri, 09 Sep 2022 05:02:53 GMT

Hi @Kamal_Securonix , Can you please help us with the screenshot of the error and do you see anything in the CM server logs during the issue time ?

Re: Installation failed. Failed to copy installation files. Cdp 7

JimHalfpenny — Fri, 09 Sep 2022 06:59:38 GMT

Hi Kamal,

You're replying to a ticket from over a year ago. I would suggest creating a new ticket and providing some more details on what exactly you're seeing. Did you follow the suggestions in the previous replies and if so what was the outcome?

Cheers,

Jim