question Re: can't open working page after login with certificate in Support Questions

can't open working page after login with certificate

armensano — Fri, 10 Dec 2021 07:37:42 GMT

Success

Access Granted: Certificate authenticated. home

This is what I see when I login with certificate. After pushing home button it redirects me again to login page. I have checked the logs couldn't find any error in server generated fils. Can anyone help me to troubleshoot it?

Re: can't open working page after login with certificate

VidyaSargur — Fri, 10 Dec 2021 08:28:47 GMT

@armensano, if this is an issue with certification, your best course of action is to email certification@cloudera.com. The certification team will then look into the incident and reply to you directly.

@Dgati

Re: can't open working page after login with certificate

Dgati — Fri, 10 Dec 2021 09:47:28 GMT

Thank you @VidyaSargur.

If the user contacts our Certification Team, just like you kindly mentioned - thank you for that too - we will be able to further investigate and suggest options.

Best,

Re: can't open working page after login with certificate

armensano — Fri, 10 Dec 2021 10:35:22 GMT

I had to reinstall the nifi (for other problem) and this problem disappeared. Thank you for advice!

Re: can't open working page after login with certificate

armensano — Fri, 10 Dec 2021 10:36:00 GMT

There is not need already, thank you for support!

Re: can't open working page after login with certificate

Dgati — Fri, 10 Dec 2021 10:39:36 GMT

Great, thanks for letting us know!

Re: can't open working page after login with certificate

MattWho — Mon, 13 Dec 2021 21:02:11 GMT

@armensano

Just to make sure we are clear on your ask here.

You have a secured NiFi and NiFi-Registry installation that uses user/client certificates to authenticate your user via the mutual TLS handshake?

If that is the case, you should not be seeing a NiFi/NiFi-registry login window.

Can you share screenshots?
What do you see in the nifi-user.log when you attempt to access NiFi?

Thanks,

Matt