question delete files from the directory configured in the "Heap Dump Directory" of the CDH/CM services in Support Questions

delete files from the directory configured in the "Heap Dump Directory" of the CDH/CM services

yagoaparecidoti — Thu, 14 Apr 2022 15:31:09 GMT

can we delete the files that exist in the directory configured in the "Heap Dump Directory" option of the services in CDH/CM?

Re: delete files from the directory configured in the "Heap Dump Directory" of the CDH/CM services

jeremymolina — Thu, 14 Apr 2022 16:06:56 GMT

Hello @yagoaparecidoti

If those files extension is hprof yes, they are safe to be removed. If you're investigating an issue with a service crash they may be helpful.

Additionally, hprof files are an indication that a service does not have enough heap size, so if the file is called something like, "mgmt_mgmt-NAVIGATORMETASERVER-<ID>_pid$$.hprof" it means that you have issues with the Navigator Metadata Services not having enough assigned heap memory. All the other services/roles meet the same naming convention.

Hope this helps!

Jeremy Molina

Re: delete files from the directory configured in the "Heap Dump Directory" of the CDH/CM services

yagoaparecidoti — Thu, 14 Apr 2022 16:18:25 GMT

hi @jeremymolina , how are you?

thank you very much for the explanation.