https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349679#M235728 <P>Hi Team,</P><P>&nbsp;</P><P>We have CDH - 5.16.2 in our environment, recently renewed Cloudera -license.</P><P>But still since today we are not able to create a case on support portal.</P><P>Please find the attached snapshot.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Suhas_Ganorkar_0-1659932726720.png" style="width: 400px;"><img src="https://community.cloudera.com/t5/image/serverpage/image-id/35122i5108041CCAA00275/image-size/medium?v=v2&amp;px=400" role="button" title="Suhas_Ganorkar_0-1659932726720.png" alt="Suhas_Ganorkar_0-1659932726720.png" /></span></P><P>&nbsp;</P> Fri, 16 Sep 2022 14:46:32 GMT Suhas_Ganorkar 2022-09-16T14:46:32Z https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349679#M235728 <P>Hi Team,</P><P>&nbsp;</P><P>We have CDH - 5.16.2 in our environment, recently renewed Cloudera -license.</P><P>But still since today we are not able to create a case on support portal.</P><P>Please find the attached snapshot.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Suhas_Ganorkar_0-1659932726720.png" style="width: 400px;"><img src="https://community.cloudera.com/t5/image/serverpage/image-id/35122i5108041CCAA00275/image-size/medium?v=v2&amp;px=400" role="button" title="Suhas_Ganorkar_0-1659932726720.png" alt="Suhas_Ganorkar_0-1659932726720.png" /></span></P><P>&nbsp;</P> Fri, 16 Sep 2022 14:46:32 GMT https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349679#M235728 Suhas_Ganorkar 2022-09-16T14:46:32Z https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349704#M235746 <P>Hi&nbsp;<a href="https://community.cloudera.com/t5/user/viewprofilepage/user-id/99669">@Suhas_Ganorkar</a>&nbsp;</P><P>&nbsp;</P><P>We are not supporting any CDH 5.x issues. As mentioned in error it is reached EOS. Please specify different CDH version.&nbsp;</P> Mon, 08 Aug 2022 10:40:30 GMT https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349704#M235746 RangaReddy 2022-08-08T10:40:30Z https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349705#M235747 <P><a href="https://community.cloudera.com/t5/user/viewprofilepage/user-id/99669">@Suhas_Ganorkar</a>, we have reached out to you via PM with more details.&nbsp;</P> Mon, 08 Aug 2022 10:42:22 GMT https://community.cloudera.com/t5/Support-Questions/Unable-to-create-new-Cloudera-case/m-p/349705#M235747 VidyaSargur 2022-08-08T10:42:22Z