question Re: Integrated authentication failed error on Tableau Server in Support Questions

Integrated authentication failed error on Tableau Server

VijayalakshmiP — Tue, 21 Apr 2026 07:51:27 GMT

On tableau dev server, jobs are failing with below error, whereas its getting successful from tableau desktop. we use MIT kerberos authentication to connect from Tableau to Cloudera. Same config works in our tableau prod machine

Error:
This job failed on Aug 12, 2022, 8:45 AM after running for 0.0 min because of: java.lang.RuntimeException: [Cloudera][ThriftExtension] (9) Error occurred while authenticating via SASL. Error details: SASL(-1): generic failure: GSSAPI Error: Unspecified GSS failure. Minor code may provide more information (Credential cache is empty) Integrated authentication failed

Re: Integrated authentication failed error on Tableau Server

cjervis — Fri, 12 Aug 2022 12:36:43 GMT

Hi @VijayalakshmiP I'm not an expert but I found something on Tableau's site that I hope may get you closer to a resolution.

Error "Unable-to-connect-to-the-datasource-via-ODBC-Cloudera-ThriftExtension-9-Error-occurred-while-authenticating-via-SASL-Error-details-SASL-1-generic-failure-GSSAPI-Error-Unspecified-GSS-failure-Minor-code-may-provide-more-information"

Re: Integrated authentication failed error on Tableau Server

cjervis — Tue, 16 Aug 2022 13:24:07 GMT

@VijayalakshmiP Were you able to resolve your issue?

If so, please mark the appropriate reply as the solution, as it will make it easier for others to find the answer in the future.