question Permissions to to create or update cases in cloudera support in Support Questions

Permissions to to create or update cases in cloudera support

m_a_lembarki — Tue, 21 Apr 2026 07:51:11 GMT

Hello,

first of all I apologize for posting this subject here,

because I couldn't find an email address to contact the support directly.

At this moment I am unable to ask support questions and I have the following message

If anyone has had this problem please help me.

thank you.

Re: Permissions to to create or update cases in cloudera support

akhilsnaik — Wed, 24 Aug 2022 04:54:19 GMT

Hello @m_a_lembarki ,

you are in wrong place. For contact Support please refer - https://my.cloudera.com/faq/support.html
Or call them at US Toll Free: 1-866-809-4659 / International: 1-650-425-9421)

This is Community Forum where we discuss the issues related to Cloudera products.

Re: Permissions to to create or update cases in cloudera support

m_a_lembarki — Sat, 27 Aug 2022 15:11:28 GMT

This link helped me to understand my problem

https://community.cloudera.com/t5/Support-Questions/Cannot-create-support-cacse/td-p/309433/jump-to/first-unread-message