question Re: can I get official support if I install the CDH on hygon server in Support Questions

can I get official support if I install the CDH on hygon server

panb — Tue, 21 Apr 2026 07:45:48 GMT

can I get official support if I install the CDH on hygon server

Re: can I get official support if I install the CDH on hygon server

smdas — Fri, 13 Jan 2023 09:56:20 GMT

Thanks for using Cloudera Community. As far as I am aware, your Team needs to meet the requirement as stated in [1], which doesn't differentiate in Processor Type & I believe your Team is referring to Hygon Dhyana Processor. Note that we have shared the Hardware requirement is shared for CDP v7.1.8 as CDH isn't recommended now owing to End-Of-Life.

Regards, Smarak

[1] Hardware Requirements | CDP Private Cloud (cloudera.com)

Re: can I get official support if I install the CDH on hygon server

smdas — Mon, 16 Jan 2023 09:54:53 GMT

Hello @panb

We hope your Query has been addressed by us & shall mark the Post as Resolved. In Summary,

Your Team needs to meet the requirement as stated in [1], which doesn't differentiate in Processor Type & I believe your Team is referring to Hygon Dhyana Processor.
Note that we have shared the Hardware requirement is shared for CDP v7.1.8 as CDH isn't recommended now owing to End-Of-Life.
As a Best Practise, I shall suggest engaging with Cloudera Account Team associated with Customer to perform any due diligence with respect to Supportability & Best Practices prior to onboarding Use-Cases into any new Platform, wherein Supportability is doubted by your Team.

Regards, Smarak

[1] Hardware Requirements | CDP Private Cloud (cloudera.com)