question why the parcels are stuck in distributed status in Support Questions

why the parcels are stuck in distributed status

allenchen — Tue, 21 Apr 2026 07:43:45 GMT

we are testing the trial version of the cloudera data platform (CDP7). But when we are running to the Step7 of the Parcel installation. It is stuck in the status of the distribution. Any suggestion for this step? Thanks.

Re: why the parcels are stuck in distributed status

paras — Tue, 21 Feb 2023 13:11:21 GMT

@allenchen check if the parcels and sha files exist on CM server under /opt/cloudera/parcel-repo [default location]

and files permission should be owned and accessible by cloudera-scm user. Make sure agents are able to heartbeat correctly to CM server, try restarting the CM agent and check the CM agent logs , flood logs etc to look for any parcel errors.

Hope this helps,
Paras
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Re: why the parcels are stuck in distributed status

allenchen — Wed, 22 Feb 2023 10:02:28 GMT

Thanks @paras

I found I was stuck on the below, is there any way to skip the errors?

Re: why the parcels are stuck in distributed status

paras — Wed, 22 Feb 2023 10:29:58 GMT

@allenchen please substitute the repo links with the version you want to install. Refer below document for download links. There was a known bug in one of the previous CM versions where {latest_supported} is not translated by express wizard.

https://docs.cloudera.com/cdp-private-cloud-upgrade/latest/release-guide/topics/cdpdc-runtime-download-information.html

Hope this helps,
Paras
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