question Admin access on cloudera public cloud trial in Support Questions

Admin access on cloudera public cloud trial

mfhanif — Tue, 21 Apr 2026 06:26:23 GMT

I just register cloudera on public cloud 5 days trial. I want to assess dataflow if it's suit on my usecase. When i follow the "Hello world" project there is deploy button that i can't click which needs to have admin account. Stated on https://community.cloudera.com/t5/Support-Questions/CDP-trial-version-admin-rights/m-p/348347#M235350 i need to contact support (create case) to give me admin access, however i can't access it due to access restriction, how come???

Re: Admin access on cloudera public cloud trial

vaishaakb — Wed, 04 Sep 2024 08:34:00 GMT

@mfhanif Thank you for bringing this to our community.

It seems that your MyC account do not have the privilege to create support cases in the MyC portal. May I request you to check with your organization's resources and see if they can raise a support case on your behalf?

Please keep this posted.

Re: Admin access on cloudera public cloud trial

mfhanif — Wed, 04 Sep 2024 08:39:56 GMT

"May I request you to check with your organization's resources and see if they can raise a support case on your behalf?" how to do this? my organization name is "klikpeta"

Re: Admin access on cloudera public cloud trial

VidyaSargur — Thu, 05 Sep 2024 07:58:09 GMT

HI @mfhanif, Please check if you have a subscription with us. Our support is accessible only to our subscribed customers. If you are not our customer, please get in touch with our sales team; they will be glad to help you.