question Re: CDE Virtual Cluster creation issue in Support Questions

CDE Virtual Cluster creation issue

Navaneeth — Tue, 21 Apr 2026 06:12:09 GMT

Hi I am using the CDP 5 days trail version
on the CDE I tried to add the Resource, for adding the resource we need the Virtual cluster, for creating the VC we need to enable the service

on CDE, I tried to enable the service, on there couldn't able to select the environment, by default environment is there on the dropdown, but couldn't able to select that,

i checked on the management console as well, the status is running and good health.

for adding the resource it is asking to check with admin, i don't know who is the admin to connect,
how to fix this to create the CDE VC.

Re: CDE Virtual Cluster creation issue

vafs — Tue, 04 Nov 2025 16:49:57 GMT

Hello @Navaneeth,

Thanks for being part of Cloudera Community and using CDE.
Hope we can help you.

So the main issue here is that you're not able to enable the service because there is no environments available on the dropdown.

Do you already have environments created?
They need to be created before you can enable the service and then create the VC.

Did you follow the steps here to register the environments?
https://docs.cloudera.com/management-console/1.5.5/private-cloud-environments/topics/mc-private-cloud-environments.html

Re: CDE Virtual Cluster creation issue

Navaneeth — Wed, 05 Nov 2025 06:09:15 GMT

I have mentioned the 5 days free trail version which is the public-cloud-environment, @vafs

https://drive.google.com/file/d/14iQVKmxNmxBURZ64HisaL0o_R4CRx-8s/view?usp=drive_link
on the image, under the environment drop down i can able to see that but i can't able to select,
also on the Management console, mentioned environment is running & status at good,

I don't know why I couldn't be able to select that env.

Re: CDE Virtual Cluster creation issue

vafs — Wed, 05 Nov 2025 15:34:39 GMT

Yes, you're right, that is public cloud.

I do not know why that environment cannot be chosen.
What I think is that some prerequisites or compatibility issues.

Maybe you can check here:
https://docs.cloudera.com/data-engineering/cloud/release-notes/topics/cde-dl-compatibility.html

Re: CDE Virtual Cluster creation issue

DianaTorres — Wed, 19 Nov 2025 22:59:57 GMT

@Navaneeth Has the reply helped resolve your issue? If so, please mark the appropriate reply as the solution, as it will make it easier for others to find the answer in the future. Thanks.