question Re: CDP Private Cluster Authentication Issue after upgrade in Support Questions

CDP Private Cluster Authentication Issue after upgrade

Amr5 — Tue, 21 Apr 2026 06:11:49 GMT

I am facing below error all jobs are failing because of this.

this is the error give guidance why it occurs because of this error all jobs failed also please share what other relevant information needed.

Data integration service failed to create DIM instance because of the following error:

jave.lang runtime exception java.IOException

[error while authentication with endpoint. https://sitlxdvdlap097/kms/v1?op=GETDELEGATIONTOKEN&doAs=k164prda&renewer=K164PRDA%40SAIBSIT.COM]
AUTHENTICATION FAILED, URL https://sitlxdvdlap097.saibsit.com:9494/kms/v1/?op==GETDELEGATIONTOKEN&doAs=k164prda&re

newer==K164PRDA%40SAIBSIT.COM&user.name=K164PRDA, status=403 message: null ]

Re: CDP Private Cluster Authentication Issue after upgrade

upadhyayk04 — Sun, 23 Nov 2025 15:47:22 GMT

Hello @Amr5

Thank you for reaching out to the Cloudera Community

>> Could you please confirm the exact upgrade path you followed? Was it for CDP or CM?

>> Is your Ranger KMS working fine? We might need to check the Ranger KMS logs as well

>> 403 means request reached KMS but KMS refused it due to authentication or authorization. Can you check Ranger KMS audits as well?

>> Also please verify the kerberos keytabs once as well by manually performing the kinit from latest process directory /var/run/cloudera-scm-agent/process/<Latest-Ranger-KMS> directory

>> Additionaly has anything changes with respect to TLS certificates

Also this issue might need a deep investigation so if you have Cloudera Support. license I would request you to raise a support case with Cloudera

Please help our community grow. If you found any of the suggestions/solutions provided helped you with solving your issue or answering your question, please take a moment to login and click "Accept as Solution" on one or more of them that helped.

Thank you

Kshitij Upadhyay

Re: CDP Private Cluster Authentication Issue after upgrade

Amr5 — Mon, 24 Nov 2025 06:49:17 GMT

Hi Kshitij Upadhyay,

Thanks,
>> Could you please confirm the exact upgrade path you followed? Was it for CDP or CM?

7.1.9 runtime
7.11.3 CM

upgraded to

7.3.1 runtime
7.13.1 CM

i will collect other information as well