question Re: Event Server fails to start in Support Questions

Event Server fails to start

steveandbee — Tue, 08 Nov 2016 16:46:35 GMT

Hi,

On both of our CDM5.4 & 5.3 installation the Event Server fails to start. Looking at the log I see the following:

2015-08-20 06:06:08,729 WARN com.cloudera.cmf.event.publish.EventStorePublisherWithRetry: Failed to publish event: SimpleEvent{attributes={ROLE_TYPE=[EVENTSERVER], CATEGORY=[LOG_MESSAGE], ROLE=[mgmt-EVENTSERVER-e1999db7de4fe4b7c2c57898304d3380], SEVERITY=[IMPORTANT], SERVICE=[mgmt], HOST_IDS=[96352548-2978-4364-9db5-8dc03ea649d9], SERVICE_TYPE=[MGMT], LOG_LEVEL=[WARN], HOSTS=[sdlc6407.labs.teradata.com], EVENTCODE=[EV_LOG_EVENT]}, content=Category SERVICE is not ROLE for input role type KMS-KMS., timestamp=1440075968044}

Is there something I've not done correctly in the installation of these two managers? I've looked on the forum and see no other topic that's similiar.

Any advice welcome

Steve

Re: Event Server fails to start

steveandbee — Wed, 02 Sep 2015 08:20:36 GMT

I'm also seeing this on the stdout. Looks like its out of memory. Any idea how to assign it more memory?

#
# java.lang.OutOfMemoryError: Java heap space
# -XX:OnOutOfMemoryError="/usr/lib64/cmf/service/common/killparent.sh"
#   Executing /bin/sh -c "/usr/lib64/cmf/service/common/killparent.sh"...
Thu Aug 20 08:08:15 PDT 2015
JAVA_HOME=/usr/java/jdk1.7.0_67-cloudera
Executing: /usr/java/jdk1.7.0_67-cloudera/bin/java -server -XX:+UseConcMarkSweepGC -XX:-CMSConcurrentMTEnabled -XX:+UseParNewGC -Dmgmt.log.file=mgmt-cmf-mgmt-EVENTSERVER-sdlc6407.labs.teradata.com.log.out -Djava.awt.headless=true -Djava.net.preferIPv4Stack=true -Xms52428800 -Xmx52428800 -XX:OnOutOfMemoryError=/usr/lib64/cmf/service/common/killparent.sh -cp /var/run/cloudera-scm-agent/process/352-cloudera-mgmt-EVENTSERVER:/usr/share/java/mysql-connector-java.jar:/usr/share/cmf/lib/postgresql-9.0-801.jdbc4.jar:/usr/share/java/oracle-connector-java.jar:/usr/share/cmf/lib/* com.cloudera.cmf.eventcatcher.server.EventCatcherService
#

Re: Event Server fails to start

steveandbee — Wed, 09 Sep 2015 10:51:30 GMT

Anyone?

Re: Event Server fails to start

Jayesh Seshadri — Thu, 10 Sep 2015 06:05:36 GMT

Hi,

You can assign it more memory through the "Configuration" page.

Click on Cloudera Management Service -> Configuration -> Select "Event Server" on the filters on the left.

Add "heap" to the search box at the top of the filters. You should see "Java Heap Size of Event Server in bytes" as a configuration option.

Try increasing it to 512MB or 1GB.

It would be nice to get an idea of the whole log, to see what its doing that led it to run out of memory.

Re: Event Server fails to start

steveandbee — Thu, 10 Sep 2015 07:31:04 GMT

Hi,

Yes I done this yesterday after not finding any suggestion on the web. This has fixed the issue but I've no idea why what I assume to be the default configuration should cause the Event Server to fail.

Cheers

Steve

Re: Event Server fails to start

joeyang — Thu, 24 Dec 2015 03:39:18 GMT

I have followed adding 1g on "Java Heap Size of Event Server in bytes", it does not work either, any more advice ?

thanks

Re: Event Server fails to start

bgooley — Thu, 24 Dec 2015 07:07:57 GMT

It may be the cause of the failure is not an OutOfMemoryError excpetions. I believe you solved the issue in another post by opening up permissions in /var/ as the event server files could not be created. If not, let us know.

Re: Event Server fails to start

joeyang — Thu, 24 Dec 2015 07:14:11 GMT

yes, it's been solved, please close this one, thanks

Re: Event Server fails to start

SanjeevkishoreY — Mon, 28 Jan 2019 09:48:11 GMT

what is the solution for this issue?