https://community.cloudera.com/t5/Support-Questions/from-psutil-import-common-ImportError-cannot-import-name/m-p/121005#M83768 <P>still the same issue <A rel="user" href="https://community.cloudera.com/users/11941/rpatel.html" nodeid="11941">@rpatel after trying that commmand </A></P>stderr: /var/lib/ambari-agent/data/errors-2681.txt <PRE>Traceback (most recent call last): File "/var/lib/ambari-agent/cache/common-services/AMBARI_METRICS/0.1.0/package/scripts/metrics_monitor.py", line 58, in &lt;module&gt; AmsMonitor().execute() File "/usr/lib/python2.6/site-packages/resource_management/libraries/script/script.py", line 218, in execute method(env) File "/var/lib/ambari-agent/cache/common-services/AMBARI_METRICS/0.1.0/package/scripts/metrics_monitor.py", line 40, in start action = 'start' File "/usr/lib/python2.6/site-packages/ambari_commons/os_family_impl.py", line 89, in thunk return fn(*args, **kwargs) File "/var/lib/ambari-agent/cache/common-services/AMBARI_METRICS/0.1.0/package/scripts/ams_service.py", line 79, in ams_service user=params.ams_user File "/usr/lib/python2.6/site-packages/resource_management/core/base.py", line 157, in __init__ self.env.run() File "/usr/lib/python2.6/site-packages/resource_management/core/environment.py", line 152, in run self.run_action(resource, action) File "/usr/lib/python2.6/site-packages/resource_management/core/environment.py", line 118, in run_action provider_action() File "/usr/lib/python2.6/site-packages/resource_management/core/providers/system.py", line 258, in action_run tries=self.resource.tries, try_sleep=self.resource.try_sleep) File "/usr/lib/python2.6/site-packages/resource_management/core/shell.py", line 70, in inner result = function(command, **kwargs) File "/usr/lib/python2.6/site-packages/resource_management/core/shell.py", line 92, in checked_call tries=tries, try_sleep=try_sleep) File "/usr/lib/python2.6/site-packages/resource_management/core/shell.py", line 140, in _call_wrapper result = _call(command, **kwargs_copy) File "/usr/lib/python2.6/site-packages/resource_management/core/shell.py", line 291, in _call raise Fail(err_msg) resource_management.core.exceptions.Fail: Execution of '/usr/sbin/ambari-metrics-monitor --config /etc/ambari-metrics-monitor/conf/ start' returned 255. psutil build directory is not empty, continuing... Verifying Python version compatibility... Using python /usr/bin/python2.7 Checking for previously running Metric Monitor... /var/run/ambari-metrics-monitor/ambari-metrics-monitor.pid found with no process. Removing 43801... Starting ambari-metrics-monitor Verifying ambari-metrics-monitor process status... ERROR: ambari-metrics-monitor start failed. For more details, see /var/log/ambari-metrics-monitor/ambari-metrics-monitor.out: ==================== from metric_collector import MetricsCollector File "/usr/lib/python2.6/site-packages/resource_monitoring/core/metric_collector.py", line 23, in &lt;module&gt; from host_info import HostInfo File "/usr/lib/python2.6/site-packages/resource_monitoring/core/host_info.py", line 22, in &lt;module&gt; import psutil File "/usr/lib/python2.6/site-packages/resource_monitoring/psutil/build/lib.linux-x86_64-2.7/psutil/__init__.py", line 89, in &lt;module&gt; import psutil._pslinux as _psplatform File "/usr/lib/python2.6/site-packages/resource_monitoring/psutil/build/lib.linux-x86_64-2.7/psutil/_pslinux.py", line 20, in &lt;module&gt; from psutil import _common ImportError: cannot import name _common ==================== Monitor out at: /var/log/ambari-metrics-monitor/ambari-metrics-monitor.out</PRE><P><A rel="user" href="https://community.cloudera.com/users/11941/rpatel.html" nodeid="11941"></A> </P> Tue, 10 Jan 2017 03:45:35 GMT vendevu 2017-01-10T03:45:35Z