question Re: SmartSense Agent failed to stay up in Archives of Support Questions (Read Only)

SmartSense Agent failed to stay up

WELI — Sat, 21 Nov 2015 04:22:18 GMT

We started SmartSense server fine. But for the agents, they started but after a few seconds, went down again. See the screen capture for error in hst-agent.log.

smartsense-error-in-agent-hst.pdf

O/S: RHEL 7,

HDP 2.3.2.0-2950

Ambari 2.1.2

Re: SmartSense Agent failed to stay up

nsabharwal — Sat, 21 Nov 2015 04:27:58 GMT

@Paul Codding

@Mike Li

Same issue as this http://community.hortonworks.com/questions/4310/smartsense-hst-agents-dying.html

Please open support case

Re: SmartSense Agent failed to stay up

SQLShaw — Sat, 21 Nov 2015 04:39:13 GMT

The error is in the value of "version" when registering the agent. The log shows version=***************************************************************************************** which fails when trying to truncate to a VARCHAR 255 in the derby database.

Re: SmartSense Agent failed to stay up

pcodding — Tue, 24 Nov 2015 01:19:47 GMT

Hey Guys - for this issue make sure you've opened a support case and uploaded the hst-server.log file from the HST server. That will help us get to the bottom of the issue.

Re: SmartSense Agent failed to stay up

czounaidou — Tue, 24 Nov 2015 05:56:32 GMT

Can you please attach the Exception?

Re: SmartSense Agent failed to stay up

nsabharwal — Tue, 24 Nov 2015 07:52:03 GMT

Thank @Paul Codding.