question Re: i am unable to login in shell in a box using root/hadoop in Archives of Support Questions (Read Only)

i am unable to login in shell in a box using root/hadoop

lubinlemarchand — Tue, 21 Apr 2026 13:54:33 GMT

Hi,

I'm using the HDP 2.3.2 sandbox. I access to it using an IP adress in my browser. The Ambari view works just fine and i can access Hue using the credentials given by Hortonworks.

However, the built-in-web SSH client "Shell in a box" doesn't allow me access when i use "root" as login and "hadoop" as password.

Any thoughts?

Thank you in advance

Re: i am unable to login in shell in a box using root/hadoop

aervits — Wed, 17 Feb 2016 18:10:42 GMT

@Lubin Lemarchandwhy nor ssh using terminal?

ssh -P 2222 root@127.0.0.1

Re: i am unable to login in shell in a box using root/hadoop

nsabharwal — Wed, 17 Feb 2016 18:23:22 GMT

@Lubin Lemarchand

Did you reset your password after initial login? Whats the error message?

Make sure that you provide the correct password. If you do ssh then login will fail if you don't have the new password.

Re: i am unable to login in shell in a box using root/hadoop

lubinlemarchand — Wed, 17 Feb 2016 18:36:13 GMT

Thank you for your answer. Unfortunately, i'm not using a local VM (i don't know if i make much sense i'm a newbie). The IP adress i use is 192.xxx.xx.xx like. As i use Windows, i had to download mobaXterm to have a terminal to try your code. I tried it with both ip adresses and with port 22 as well (port given by hortonworks). The best result i get is when i type : ssh -p 22 root@192.xxx.xx.xx. I'm asked for a password which doesn't seem to be "hadoop".

Re: i am unable to login in shell in a box using root/hadoop

aervits — Wed, 17 Feb 2016 18:42:39 GMT

@Lubin Lemarchand you need to use the password you used when you installed the cluster. Otherwise read up how to reset your root password

Re: i am unable to login in shell in a box using root/hadoop

lubinlemarchand — Wed, 17 Feb 2016 18:46:18 GMT

Thank you for your answer. I did not reset the password since i 've never been able to login. The error message is : Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).

Re: i am unable to login in shell in a box using root/hadoop

aervits — Wed, 17 Feb 2016 18:48:27 GMT

Chmod 400 on your ssh key and chmod 600 on .ssh directory @Lubin Lemarchand

Re: i am unable to login in shell in a box using root/hadoop

lubinlemarchand — Wed, 17 Feb 2016 18:48:38 GMT

Ok thank you very much. I guess i have to contact the IT who installed the cluster 😛

Re: i am unable to login in shell in a box using root/hadoop

lubinlemarchand — Wed, 17 Feb 2016 18:50:52 GMT

That doesn't make any sense to me ^^

Re: i am unable to login in shell in a box using root/hadoop

aervits — Wed, 17 Feb 2016 18:54:17 GMT

https://help.ubuntu.com/community/SSH/OpenSSH/Keys @Lubin Lemarchand

Re: i am unable to login in shell in a box using root/hadoop

Int17 — Sun, 18 Aug 2019 13:32:29 GMT

Hello,

I have the same problem. First I logged on to the sandbox and have to change the default password "hadoop" to my preferred on. Logon is possible:

Next I tried to logged on via the web shell "ip-adr:4200" but the password was not accepted:

Also not possible via putty port 22:

ssh in the sandbox is possible:

The Access rights:

Any ideas?

🙂 Klaus

Re: i am unable to login in shell in a box using root/hadoop

Int17 — Thu, 10 Mar 2016 15:54:49 GMT

ok found that I my used password containing an underscore is the problem (code translation?).