question Error while trying to install hdp 2.4 sandbox in Archives of Support Questions (Read Only) https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108917#M33655 <P>I have a HP 2000 notebook PC laptop with x64-based processor. While trying to install hortonworks hdp 2.4 i get the message "this kernel requires an x86-64 cpu but only detected an i686 CPU hortonworks sandbox" Is this due to the fact that it will not install on x64-processor?</P> Sat, 02 Jul 2016 02:50:34 GMT sunil_prabhu 2016-07-02T02:50:34Z Error while trying to install hdp 2.4 sandbox https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108917#M33655 <P>I have a HP 2000 notebook PC laptop with x64-based processor. While trying to install hortonworks hdp 2.4 i get the message "this kernel requires an x86-64 cpu but only detected an i686 CPU hortonworks sandbox" Is this due to the fact that it will not install on x64-processor?</P> Sat, 02 Jul 2016 02:50:34 GMT https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108917#M33655 sunil_prabhu 2016-07-02T02:50:34Z Re: Error while trying to install hdp 2.4 sandbox https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108918#M33656 <P>When you click on OVA to import, you will see Guest OS Type? What do you see there and has this been changed. You should see Red Hat (64-bit) there. By default you don't change this and if you change this, import is not going to work. </P> Sat, 02 Jul 2016 04:07:25 GMT https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108918#M33656 ravi1 2016-07-02T04:07:25Z Re: Error while trying to install hdp 2.4 sandbox https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108919#M33657 <P>Yes, that was the issue. I re-imported OVA, this time with Red Hat (64-bit) and that resolved the error. Thank you</P> Sat, 02 Jul 2016 05:33:25 GMT https://community.cloudera.com/t5/Archives-of-Support-Questions/Error-while-trying-to-install-hdp-2-4-sandbox/m-p/108919#M33657 sunil_prabhu 2016-07-02T05:33:25Z