question Re: Grafana Failed to start on HDP2.4.2 in Archives of Support Questions (Read Only)

Grafana Failed to start on HDP2.4.2

jigar_patel — Fri, 26 Aug 2016 16:24:30 GMT

File "/usr/lib/python2.6/site-packages/resource_management/core/shell.py", line 291, in _call raise Fail(err_msg) resource_management.core.exceptions.Fail: Execution of '/usr/sbin/ambari-metrics-grafana start' returned 1. Starting Ambari Metrics Grafana: .... FAILED

Re: Grafana Failed to start on HDP2.4.2

avijayan — Sat, 27 Aug 2016 01:17:12 GMT

Hi Jigar,

Can you check if a Grafana instance is already running on that host, and Ambari is not picking it up?

ps aux | grep grafana

If it is running, please check if cat /var/run/ambari-metrics-grafana/grafana-server.pid matches the process id.

If it is not running, please share the Grafana logs (/var/log/ambari-metrics-grafana/*)

Re: Grafana Failed to start on HDP2.4.2

jigar_patel — Wed, 31 Aug 2016 20:50:17 GMT

On troubleshooting found the solution:

We were installing Ambari Metrics as customised user and the permission on /var/lib/ambari-metrics-grafana directory was owned by root.

we changed the ownership of directory to customised grafana user/group and after that grafana service was started.

It can be checked on server as netstat -nlp | grep 3000

Re: Grafana Failed to start on HDP2.4.2

bruce_a_perez — Mon, 19 Aug 2019 10:28:28 GMT

@Aravindan Vijayan

I'm experiencing the same problem with jigar. I checked it using your stated command and here's the result.

It seems that it doesn't match the pid.

Re: Grafana Failed to start on HDP2.4.2

avijayan — Thu, 23 Mar 2017 03:14:52 GMT

@Bruce Perez This intermittent issue is fixed in Ambari 2.5.0 - https://issues.apache.org/jira/browse/AMBARI-19054.

Please change the pid file to match the actual PID.

echo 31695 > /var/run/ambari-metrics-grafana/grafana-server.pid

Re: Grafana Failed to start on HDP2.4.2

bruce_a_perez — Thu, 23 Mar 2017 10:20:08 GMT

@Aravindan Vijayan

: Thanks! it fixes my issue.