question Can't download Quick start image in Archives of Support Questions (Read Only)

Can't download Quick start image

LonleyLokli — Tue, 27 Sep 2016 23:10:01 GMT

Hello!

I can't download Quick start image (sandbox for VM, virtualbox). I'd tried from Chrome and Safari. I selected platform (for example VM) and clicked the buttom "Download now" nothing happens. I'd tried a few times - same result 😞 Help me, please!

Re: Can't download Quick start image

cjervis — Wed, 28 Sep 2016 12:08:43 GMT

Sorry to hear you are having issues with the download @LonleyLokli. A quick question to narrow down the issue. Do you have pop ups blocked? There is a pop up with information to complete before the download happens including accepting the terms.

Re: Can't download Quick start image

LonleyLokli — Fri, 30 Sep 2016 08:56:10 GMT

Thanks cjervis!

Re: Can't download Quick start image

cjervis — Fri, 30 Sep 2016 10:44:03 GMT

I'm happy I could help. Best of luck. 🙂