question Re: Sandbox installation issues in Archives of Support Questions (Read Only)

Sandbox installation issues

sreejith4friend — Fri, 16 Sep 2022 10:43:36 GMT

Hi, I am getting below error . I am using Oracle VM virtual box 4.2 and HDP_2.5_virtualbox.ova. I tried using virtual box 5.1 as well.still getting same error. My laptop is windows 7 with 4GB RAM. Please help me in resolving this error.

Failed to open a session for the virtual machine Hortonworks Docker Sandbox.

Failed to enable and lock VT-x features. (VERR_VMX_MSR_LOCKING_FAILED).

Result Code:	E_FAIL (0x80004005)
Component:	Console
Interface:	IConsole {db7ab4ca-2a3f-4183-9243-c1208da92392}

Re: Sandbox installation issues

myoung — Fri, 07 Oct 2016 08:45:59 GMT

@Sreejith Surendran

You must have a CPU with the VT-x features enabled, which is typically done via the BIOS. Also, you need at least 8GB of ram to run the sandbox properly.

Re: Sandbox installation issues

shekharonlin — Sun, 23 Oct 2016 01:32:28 GMT

@Michael Young... It says "Failed to enable and lock VT-x features".... but you have mentioned "You must have a CPU with the VT-x features enabled".... error ,sg says "failed to enable".... can you pls clarify what is required here ? I am also getitng below error :

Failed to open a session for the virtual machine Hortonworks Docker Sandbox.

VT-x is disabled in the BIOS for all CPU modes (VERR_VMX_MSR_ALL_VMX_DISABLED).

Result Code:	E_FAIL (0x80004005)
Component:	ConsoleWrap
Interface:	IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

Re: Sandbox installation issues

myoung — Mon, 24 Oct 2016 06:58:34 GMT

@Mayank Shekhar

VT-x is a hardware feature in most modern CPUs. It is can be enabled/disabled in the BIOS of your computer. If you do not have the feature, then Virtualization won't work (VMWare or VirtualBox). You can read more here at this link: http://www.howtogeek.com/213795/how-to-enable-intel-vt-x-in-your-computers-bios-or-uefi-firmware/.

I can't give you specific instructions on how to enable this feature, as it is different for every make and model of computer. You can also read more here: http://www.itworld.com/article/2981515/virtualization/virtualbox-diagnose-and-fix-vt-xamd-v-hardware-acceleration-errors.html