question Re: install HDP using ambari hanging at last step "Install, Start and Test" in Archives of Support Questions (Read Only)

install HDP using ambari hanging at last step "Install, Start and Test"

AllenNiu — Tue, 18 Oct 2016 14:02:50 GMT

The installation has been hanging in last step - show 0% overall for long time. All previous steps were OK.

- How to check what is exactly happening ? is there a logfile somewhere on server can check ?

- How to do a restart/a fresh start ?

i had tried to interrupt the installation (kill -9 back end, even restart the server). But when i restart the server, seems Ambari jump to the last step directly and continue hanging.

- FYI, i am trying to setup a 4 nodes cluster under Redhat 7. HDP 2.3

Re: install HDP using ambari hanging at last step "Install, Start and Test"

sshimpi — Tue, 18 Oct 2016 14:08:31 GMT

Hi @Allen Niu

Can you attach the screenshot here of the screen on which you are struck.

Also do check below -

1. Login on ambari server and change path to - $cd /var/lib/ambari-agent/data/

2. $ ls -ltr output-* and $ ls -ltr error-*

3. Check the last output or error file to see if there are any useful logs.

Re: install HDP using ambari hanging at last step "Install, Start and Test"

AllenNiu — Mon, 19 Aug 2019 08:52:38 GMT

Hi Sagar,

Thanks.

See below screenshot and log.

a) No error and seems not too much info in output*.

b) One thing noticed the timestamp of last file (hostcheck.result) is few minutes back. Does this means it is still running, but just slow - about 1 hour 40min from 2nd last log?

Regards,

Allen

log.txt

Re: install HDP using ambari hanging at last step "Install, Start and Test"

sshimpi — Tue, 18 Oct 2016 15:55:37 GMT

@Allen Niu

It seems to be a problem with downloading of packaged from repository.

Is it Local repository you are using ?

You can kill the action here on ambari webui and lets try downloading single package from cli using yum command "yum install hdp-select". This will make sure you have access to download packages from internet/local repository.

Let me know if that works from cli.

Re: install HDP using ambari hanging at last step "Install, Start and Test"

AllenNiu — Tue, 18 Oct 2016 19:05:47 GMT

Yes. I did use the local repository. It seems i did not change the local repository under /etc/yum.repos.d. After i added, i have restarted the installation (wiped out the ambari repository and created a a new one) and it seems progressing. Finger crossed till the completion.

Thanks

Re: install HDP using ambari hanging at last step "Install, Start and Test"

lfigueroa — Tue, 18 Oct 2016 20:04:35 GMT

Also for troubleshooting purposes you can always do "tail -f ambari-server.log" under the "/var/log/ambari-server" directory (assuming default path was used for Ambari). This will give you a "scrolling view" of events logged by the Ambari server.

- Luis

Re: install HDP using ambari hanging at last step "Install, Start and Test"

goldymanikoth — Tue, 21 Nov 2017 11:19:23 GMT

I am also getting the same error like above, Any idea how to restart the installation again ?