question Check Script problem with SLES 12 Installation in Archives of Support Questions (Read Only)

Check Script problem with SLES 12 Installation

jluzon — Wed, 25 Jan 2017 15:38:18 GMT

When installing with Cloudera Manager over SLES 12 SP2 platform, installation process is stopped after "cloudera-manager-agent" package check.

This is the server log:

END (0)
BEGIN zypper info cloudera-manager-agent | grep -E 'Version:[[:space:]]5.9.1-.*\.8'
END (1)
cloudera-manager-agent must have Version=5.9.1 and Build=8, exiting
closing logging file descriptor

And the problem seems to be in the zypper info output. In scm_prepare_nodexxxx.sh scripts, the pattern "Version:[[:space:]]5.9.1-.*\.8" is not correct, because in SLES 12 SP2, zypper info returns a tab, not a space, after "Version" word. Then ,validation is null, and install process is stopped.

The output in SLES 12 is in attached output.png file

Re: Check Script problem with SLES 12 Installation

truonala — Wed, 25 Jan 2017 15:50:57 GMT

Sounds like your Cloudera Manager Server is not running 5.9.1, but you are trying to install the 5.9.1 agent.

What version of the CM Server do you have running? Lookin the CM UI drop down SUPPORT > ABOUT top rigth hand corner on CM UI home page

The server and agent versions have to match.

Tina

Re: Check Script problem with SLES 12 Installation

jluzon — Wed, 25 Jan 2017 15:57:14 GMT

Hi,

Not in this case, versions are right. The problem, in my opinion, is under
the validation script of cdm_install, marked in the attach, where script is
not well detecting "Version" in zypper info output

Really versions are right.

This is my CM Version:

*Proveedor de VM de Java*: Oracle Corporation

*Versión de Java*: 1.8.0_121

*Hora del servidor*: 25-ene-2017 18:06:37, Hora de Europa Central (CET)

Copyright © 2011-2017 Cloudera, Inc. Todos los derechos reservados.
Hadoop y el logotipo del elefante de Hadoop son marcas comerciales de
Apache Software Foundation.

Thanks for the reply

Re: Check Script problem with SLES 12 Installation

truonala — Wed, 25 Jan 2017 16:32:59 GMT

I don't see the CM Version in your reply, I assume it says:

Version: Cloudera Enterprise Data Hub Edition Trial 5.9.1 (#8

I will try to install this on SLES12 SP2 now.

Will let you know if it works for me.

Tina

Re: Check Script problem with SLES 12 Installation

truonala — Wed, 25 Jan 2017 17:01:07 GMT

SLES12 SP2 does not install CM5.9.0. My installation failed also.

I can't find any documentation that says it is a supported platform for CM5.9.0.

Sorry

Re: Check Script problem with SLES 12 Installation

jluzon — Thu, 26 Jan 2017 08:26:14 GMT

Hi, sure, it was a recomendation for future developments 🙂

Thanks a lot, finally we'll change the OS.