question Re: HUE WEB UI NOT WORKING in Archives of Support Questions (Read Only)

HUE WEB UI NOT WORKING

vjk1688 — Tue, 21 Apr 2026 13:58:27 GMT

I have a 6 node CDH 5 Cluster installed through Cloudera Manager. Recently I added HUE as a service , which got started successfully. But when I try to open the HUE web UI it throws the following trace. Please help :

Traceback (most recent call last):
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 1198, in communicate
    req.respond()
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 568, in respond
    self._respond()
  File "/usr/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 580, in _respond
    response = self.wsgi_app(self.environ, self.start_response)
  File "/usr/lib/hue/build/env/lib/python2.6/site-packages/Django-1.4.5-py2.6.egg/django/core/handlers/wsgi.py", line 241, in __call__
    response = self.get_response(request)
  File "/usr/lib/hue/build/env/lib/python2.6/site-packages/Django-1.4.5-py2.6.egg/django/core/handlers/base.py", line 179, in get_response
    response = self.handle_uncaught_exception(request, resolver, sys.exc_info())
  File "/usr/lib/hue/build/env/lib/python2.6/site-packages/Django-1.4.5-py2.6.egg/django/core/handlers/base.py", line 224, in handle_uncaught_exception
    if resolver.urlconf_module is None:
  File "/usr/lib/hue/build/env/lib/python2.6/site-packages/Django-1.4.5-py2.6.egg/django/core/urlresolvers.py", line 323, in urlconf_module
    self._urlconf_module = import_module(self.urlconf_name)
  File "/usr/lib/hue/build/env/lib/python2.6/site-packages/Django-1.4.5-py2.6.egg/django/utils/importlib.py", line 35, in import_module
    __import__(name)
  File "/usr/lib/hue/desktop/core/src/desktop/urls.py", line 125, in <module>
    if app.urls:
  File "/usr/lib/hue/desktop/core/src/desktop/appmanager.py", line 170, in urls
    return self._submodule("urls")
  File "/usr/lib/hue/desktop/core/src/desktop/appmanager.py", line 193, in _submodule
    return _import_module_or_none(self.module.__name__ + "." + name)
  File "/usr/lib/hue/desktop/core/src/desktop/appmanager.py", line 53, in _import_module_or_none
    __import__(module)
  File "/usr/lib/hue/apps/impala/src/impala/urls.py", line 20, in <module>
    from beeswax.urls import urlpatterns as beeswax_urls
ImportError: No module named beeswax.urls

Re: HUE WEB UI NOT WORKING

Romainr — Tue, 09 Jun 2015 12:43:29 GMT

You need to install/update the RPMs of Hue, it seems like it is not
installed properly.

CM only manages the upgrades when you use the parcels.

Romain

Re: HUE WEB UI NOT WORKING

MantuDeka — Wed, 19 Jun 2019 07:28:16 GMT

I am also getting the same error . Can you please help how to install or upgrade RPMs in hue..any guidance.

Traceback (most recent call last):
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 1215, in communicate
req.respond()
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 576, in respond
self._respond()
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/wsgiserver.py", line 588, in _respond
response = self.wsgi_app(self.environ, self.start_response)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Django-1.6.10-py2.6.egg/django/core/handlers/wsgi.py", line 206, in __call__
response = self.get_response(request)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Django-1.6.10-py2.6.egg/django/core/handlers/base.py", line 194, in get_response
response = self.handle_uncaught_exception(request, resolver, sys.exc_info())
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Django-1.6.10-py2.6.egg/django/core/handlers/base.py", line 236, in handle_uncaught_exception
return callback(request, **param_dict)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/views.py", line 335, in serve_500_error
return render("500.mako", request, {'traceback': traceback.extract_tb(exc_info[2])})
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/django_util.py", line 227, in render
**kwargs)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/django_util.py", line 148, in _render_to_response
return django_mako.render_to_response(template, *args, **kwargs)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/django_mako.py", line 125, in render_to_response
return HttpResponse(render_to_string(template_name, data_dictionary), **kwargs)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/desktop/core/src/desktop/lib/django_mako.py", line 114, in render_to_string_normal
result = template.render(**data_dict)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Mako-0.8.1-py2.6.egg/mako/template.py", line 443, in render
return runtime._render(self, self.callable_, args, data)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Mako-0.8.1-py2.6.egg/mako/runtime.py", line 786, in _render
**_kwargs_for_callable(callable_, data))
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Mako-0.8.1-py2.6.egg/mako/runtime.py", line 818, in _render_context
_exec_template(inherit, lclcontext, args=args, kwargs=kwargs)
File "/opt/cloudera/parcels/CDH-5.8.3-1.cdh5.8.3.p0.2/lib/hue/build/env/lib/python2.6/site-packages/Mako-0.8.1-py2.6.egg/mako/runtime.py", line 844, in _exec_template
callable_(context, *args, **kwargs)