question Cloudbreak cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate in Archives of Support Questions (Read Only)

Cloudbreak cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate

Dominika — Thu, 12 Jul 2018 05:38:08 GMT

Error:

Cloudbreak cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate

Solution:

The most common reasons for this error are related to using your own custom image. If you are using your own custom image:

- If using the CLI, you must send the image id explicitly in the CLI in the cluster template request

- There was a breaking change between Cloudbreak 2.4 and 2.7 versions. If you burned your image for Cloudbreak 2.4, and you would like to use Cloudbreak 2.7, you must burn a new image.

Re: Cloudbreak cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate

Vinay_Prakash — Thu, 19 Jul 2018 18:30:19 GMT

I faced same problem. I had created cluster template from Cloudbreak 2.4.0.

I used the same template with cloudbreak 2.7.0, cluster creation failed with "Failed to retrieve server certificate" Error.

After referring this thread, I compared the Image ID used in 2.4.0 and 2.7.0 template and found them to be different.

So if there is a problem with the image used to create the instances, it can lead to this error.

Re: Cloudbreak cluster fails with "Infrastructure creation failed. Reason: Failed to retrieve the server's certificate

darvasip — Fri, 20 Jul 2018 19:15:07 GMT

@Vinay MP

A couple of questions:

are you using your own custom-burnt image?
if yes, then do you send the image id explicitly in the CLI in the cluster template request?
if yes, then I am afraid that you should burn a new image as there was an incompatible change between 2.4 and 2.7 versions. We will indicate this in the documentation as well.

Hope this helps!