Adding a cluster may fail with various error messages:
Adding a cluster in Cloudera Altus
How to create key pair
I need more Amazon EC2 instances, but I've reached my limit
Creating a cluster, i get Failed as status and the error message tells me to contact Cloduera.
Is there a way to troubleshoot using the logs on s3?
All machines are spun up and running, even cloudera manager is accessible but the cluster status is failed.
Just touching base to see if you were able to resolve this issue, and if not, were you able to create a support case through through the Altus Web UI (Altus Web UI -> Support -> Support Center -> Technical Support; Component = Altus Data Engineering; Sub-Component = Clusters)?
Thanks for raising this to our attention.
You may be able to check the S3 bucket (if configured) for log output that may help with determining why the described symptoms occurred.
Given the nature of this issue, are you able to create a support case through the Altus Web UI (Altus Web UI -> Support -> Support Center -> Technical Support; Component = Altus Data Engineering; Sub-Component = Clusters)?
Would you be able to provide some additional details within the support case as well, in particular:
$ altus dataeng describe-clusters --cluster-name <cluster_name>
Great to hear! Thanks for getting back and letting us know.
One typo correction to Anthony's reply above, the CLI command to retrieve information about a cluster is as 'describe-cluster' and not 'describe-clusters'.