Support Questions

Find answers, ask questions, and share your expertise
Announcements
Celebrating as our community reaches 100,000 members! Thank you!

Heartbeat failure, while installing the cluster

avatar
New Contributor

Hi,

 

 I am getting the below error repeatedly on installing the cluster..

 

 Installation failed. Failed to receive heartbeat from agent.

  • Ensure that the host's hostname is configured properly.
  • Ensure that port 7182 is accessible on the Cloudera Manager Server (check firewall rules).
  • Ensure that ports 9000 and 9001 are not in use on the host being added.
  • Check agent logs in /var/log/cloudera-scm-agent/ on the host being added. (Some of the logs can be found in the installation details).
  • If Use TLS Encryption for Agents is enabled in Cloudera Manager (Administration -> Settings -> Security), ensure that /etc/cloudera-scm-agent/config.ini has use_tls=1 on the host being added. Restart the corresponding agent and click the Retry link here.

 

   Please suggest, how to go forward.

 

Regards

Hanumantha Rao

1 ACCEPTED SOLUTION

avatar
Explorer

Can you check iptables is turned off? If yes, Please restart scm agent and try.

View solution in original post

2 REPLIES 2

avatar
Explorer

Can you check iptables is turned off? If yes, Please restart scm agent and try.

avatar
New Contributor

I also had this problem, but now it'll be fix, thank you for support.

I love idioms and Cloudera.