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Alert: Welcome to the Unified Cloudera Community. Former HCC members be sure to read and learn how to activate your account here.
Community Manager

Last month in the “HCC Community Merge” announcement, we shared exciting news that the Cloudera and Hortonworks communities will unite our content and members under one roof! In preparation for this transition mid-August, we want to share more important details you’ll need to know to prepare!


What should I expect in the new community?

Our goal is to continue to be a trusted source of information and answers and we strive to consistently improve your journey.


We understand you’ve grown accustomed to the HCC user experience, and that’s why we’re working hard to prepare the foundation for the new combined Cloudera Community. We expect this work will ease the transition and provide both the valuable content and simplified experience you’ve come to expect.


In the new community you will continue to:

  • Ask questions. When you’re unable to find the answer click “Ask a Question” in the main navigation menu at the top to start a new question from any community page.

  • Look for correct answers. Find questions marked with a green “Solved” stamp to find questions with answers. And don’t worry, we’re migrating all the HCC questions and answers!

  • Connect and network with other like-minded experts. Our community is about to double! Be sure to “Add as Friend” new members with expertise you want to follow.

  • Search or Browse. You choose! You will still be able to “Browse” all questions, technical articles or repos. You can also search, as the search box is persistent everywhere in the community. Also, the Advanced Search will allow you to filter community content by labels, date, author, metadata, post type, and contains (text). Additionally, the home page will allow you to toggle the feed by open questions, solved questions, or technical content.

  • Share your expertise and knowledge. Continue to share your knowledge or troubleshooting tips to help us grow the community’s knowledge. And don’t worry, we will migrate the HCC code repositories and user articles to the new community.

  • Search technical articles. All community members will continue to have access to user-generated Community Articles containing valuable troubleshooting tips submitted by our members. Subscription customers will continue to have access to the official Hortonworks Support Knowledge Base where you can search articles for answers to the most common issues our customers face. Later this fall, customers will also gain access to a greater repository of support content when the official Cloudera Support Knowledge is merged. To learn more about becoming a support customer visit Cloudera Support.


The new Cloudera Community will feature a modern layout with an easy to use interface. Get your first look at a few key areas of the new community:


Want to learn more? Check out our post for detailed information on how to find or perform the common user actions in the new community.


How will I access the new community?

Your user account and content will migrate over to the new community. Stay tuned for more details outlining the process for registering and activating accounts. We’ll help you understand how the move can impact your username and how to update your account preferences.

Can I keep my community reputation?

The new community will roll out a new reputation system that will include, among other things, a new community badge strategy and rank system.


We are paying particular attention to migrating HCC member reputation.


First, we believe the badges you’ve earned should move with you, simply because you’ve achieved them! This will be a one-time migration of badges you earned from HCC to your new Cloudera Community profile (in other words, you will no longer earn HCC badges, but the ones you have earned will move with you).


Second, the new community platform uses a rank system, not a point system. But our team is working hard to ensure members will migrate into an appropriate rank level based upon their points and past HCC contributions. Don’t worry, our top members can still achieve new rank levels, too!


Finally, we’ll be implementing a new badge system this summer. You’ll soon be able to earn new badges and advance your rank level every time you engage in the new community. Learn more about the new community reputation plans at Migrating your HCC Reputation: What You Need to Know.

How can I learn more?

The Cloudera Community is almost here! Our team will continue to share important updates in the weeks to come, including more details around our exciting new Reputation System. Don’t forget to leave your feedback and comments because they are vital to our success both now and in the future.


—The HCC and Cloudera Community Team


Community Upgrade & Migration Related Announcement Links:

  1. HCC Community Merge (6/26)

  2. What’s Changing for Hortonworks Community Connection (7/10)

  3. Community Changes and Feature Definitions Details (7/10)

  4. Accessing The Cloudera Community After Migration (7/21)

  5. Migrating your HCC Reputation: What You Need to Know (7/23)

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