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Affected versions:

1.3.x

Symptoms:

A Support bundle capture fails if case number starts with 0, like below :

hst-agent.py: error: option -c: invalid integer value: '00100870'

Reason:

The root cause of this issue is that the case number is handled as octal based, due to the leading zero. After that is converted to decimal base.

Solution:

Fixed in 1.4.0 and remove the preceding zeros for 1.3.x and capture again

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Last update:
‎05-15-2017 10:02 PM
Updated by:
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