Community Articles

Find and share helpful community-sourced technical articles.
Labels (1)
avatar
Rising Star

Affected versions:

1.3.x

Symptoms:

A Support bundle capture fails if case number starts with 0, like below :

hst-agent.py: error: option -c: invalid integer value: '00100870'

Reason:

The root cause of this issue is that the case number is handled as octal based, due to the leading zero. After that is converted to decimal base.

Solution:

Fixed in 1.4.0 and remove the preceding zeros for 1.3.x and capture again

691 Views
0 Kudos