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New Contributor
Posts: 1
Registered: ‎02-21-2018

Need to log a ticket.

Hi Team,

 

I am facing connectivity issue with cloudera and other components of my environment. I need to log a ticket to cloudera technical support.

 

I already loging to the support portal but unable to log the ticket.

 

Kindly suggest. 

 

Regards,

Himalaya

 

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Posts: 982
Kudos: 115
Solutions: 61
Registered: ‎04-06-2015

Re: Need to log a ticket.

It sounds like there may be a permissioning issue with your account. Depending on if your company has a support contract or if you are a contractor there may be updates needed to provide access to creating a case. Your best bet is to contact the Cloudera representative for the company you are trying to create a case for so they can check into it.



Cy Jervis, Community Manager


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