New Contributor
Posts: 2
Registered: ‎01-29-2019
Accepted Solution

Delegate opening support cases


My client wants to delegate to certain users (of his company and external) the opening of support cases, how can it be configured?

Thanks in advance,


Iñigo Perez

Posts: 1,040
Kudos: 129
Solutions: 62
Registered: ‎04-06-2015

Re: Delegate opening support cases

Hey @Inigo,


Thank you for the question. Typically, I recommend customers and partners reach out to their Cloudera Representative for the best answer on things like this. If you don't have one I can reach out via private message to get the information I would need to have someone contact you to discuss what is possible. 

Cy Jervis, Community Manager

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New Member
Posts: 0
Registered: ‎06-04-2019

Re: Delegate opening support cases

How can i get access to open support cases?