Case Creation and Case Management is about to get a lot easier.
We’re introducing a host of improvements and efficiencies to save you time and effort as well as provide an optimal experience. Here’s a quick look at a few of the new features in each category:
To streamline the case creation process, we’re adding new functionality to guide you through the various sections and let you provide the right information faster:
To help you stay organized, we created a single, centralized page for all your case management needs:
GENERAL CASE MANAGEMENT
RELATED CASES AND SUBCASES
CASE WATCHER VIEW
We know may have additional questions about the new case creation and management features. So make sure to check back later this month for training demos on technical case creation, case management, and more.
If you have any questions please contact firstname.lastname@example.org.
As always, thank you for being a Cloudera customer