Support Announcements
Your home for information on the consolidated Support Portal, coming fall 2019
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Validations - Cloudera Support's Predictive Alerting

Alex
Cloudera Employee

Created on ‎04-05-2021 11:40 AM - edited ‎04-05-2021 11:46 AM

Cloudera Support's cluster validations program proactively identifies known problem signatures contained in customers' diagnostic data with the goal of increasing cluster health, performance, and overall stability.

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317 Views

Cloudera's CDP Upgrade Advisor

Alex
Cloudera Employee

Created on ‎04-05-2021 11:30 AM - edited ‎04-05-2021 11:31 AM

10 seconds determines the CDP readiness of your cluster!

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119 Views

Integrated Support Portal - Frequently Asked Questions

ctodd
Cloudera Employee

Created on ‎11-08-2019 09:59 AM - edited ‎11-12-2019 07:38 AM

Responses to common questions about the MyCloudera Support Case Experience. 

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2,035 Views

Upgraded Cloudera Support Portal Launches This Weekend (November 8-10)

ctodd
Cloudera Employee

Created on ‎11-04-2019 10:34 AM - edited ‎11-04-2019 10:36 AM

Portal will be down for maintenance over the weekend

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1,419 Views
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Support Portal Demo Videos Now Available!

ctodd
Cloudera Employee

Created on ‎10-31-2019 12:34 PM - last edited on ‎10-31-2019 12:40 PM by Cloudera Employee

Don’t miss out! Learn how to use the upgraded MyCloudera Portal now

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1,171 Views
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Upgraded Case Creation and Case Management Functionality

ctodd
Cloudera Employee

Created on ‎10-24-2019 08:52 AM - last edited on ‎10-24-2019 11:28 AM by Cloudera Employee

Case Creation and Case Management is about to get a lot easier. 

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Learn More About our Upcoming Dynamic Support Portal Interface

ctodd
Cloudera Employee

Created on ‎10-17-2019 08:32 AM - edited ‎10-24-2019 01:51 PM

pexels-photo-2115217.jpeg

Coming in November we will upgrade the Cloudera support portal to provide a better customer experience.

 

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1,043 Views

Upgraded Support Portal Coming This November!

Ffeldman
Cloudera Employee

Created on ‎10-07-2019 07:00 AM - edited ‎10-08-2019 11:02 AM

Buildings.jpeg

Sneak peek: a new Cloudera Support Experience launches this November!

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1,418 Views
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