Support Questions
Find answers, ask questions, and share your expertise
Alert: Welcome to the Unified Cloudera Community. Former HCC members be sure to read and learn how to activate your account here.

Can not start ambari-metrics-monitor on RHEL 7

Can not start ambari-metrics-monitor on RHEL 7


Hi team,

I have installed Ambari 2.4.2 and HDP 2.5.3 successful on my cluster, all services are starting fine. But only ambari-metrics-monitors on all nodes are not starting. I got messages in logs here:

psutil binaries need to be built by running, psutil/ manually or by running a, mvn clean package, command.
Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/resource_monitoring/", line 27, in <module>
    from core.controller import Controller
  File "/usr/lib/python2.6/site-packages/resource_monitoring/core/", line 28, in <module>
    from metric_collector import MetricsCollector
  File "/usr/lib/python2.6/site-packages/resource_monitoring/core/", line 23, in <module>
    from host_info import HostInfo
  File "/usr/lib/python2.6/site-packages/resource_monitoring/core/", line 22, in <module>
    import psutil
  File "/usr/lib/python2.6/site-packages/resource_monitoring/psutil/build/lib.linux-x86_64-2.7/psutil/", line 89, in <module>
    import psutil._pslinux as _psplatform
  File "/usr/lib/python2.6/site-packages/resource_monitoring/psutil/build/lib.linux-x86_64-2.7/psutil/", line 20, in <module>
    from psutil import _common
ImportError: cannot import name _common

Currently on my server that have been installed Python 2.7 (This is security policy).

Please help me resolve this problem.



Re: Can not start ambari-metrics-monitor on RHEL 7

Super Mentor

@Tin Huynh

Can you please try the following:

rm -rf /usr/lib/python2.6/site-packages/resource_monitoring/psutil/ 
OR Take a backup of the above directory before deleting.


yum reinstall ambari-metrics-monitor 

Looks like your psutil build got corrupted.



Else you can also try to rebuild the psutil.

cd /usr/lib/python2.6/site-packages/resource_monitoring/psutil
make install
ambari-metrics-monitor restart


Don't have an account?
Coming from Hortonworks? Activate your account here