Created 01-31-2022 12:12 PM
I would like to change my company name on my account to have the right access to open cases
Created 02-11-2022 02:34 AM
- I would request you to please check with the Account team for queries like this.
- This type of request is generally taken care of by the account team, not by the support team.
Please let me know if you have any further queries.
Created on 02-11-2022 02:46 AM - edited 02-11-2022 02:53 AM
May I ask for an advice, where to post a question to the account team to e.g. change the profile email address (within the same company) which does not exist anymore (the domain name has changed)?
Thx.
Created 02-11-2022 03:03 AM
we have a couple of options here:
1- Basically we have a dedicated person assigned from the Cloudera Account team.
2- You can raise a support case from the Cloudera support portal and the support team will help you to get this done.
I hope this answers your queries 🙂
Created 02-11-2022 05:02 AM
Hi @Marek You can also have one of your colleagues (with working access to the correct account) file a non-technical case in the MyCloudera Portal.
Regards,
Vidya Sargur,