Created on 03-06-2020 05:12 AM - edited 09-16-2022 07:35 AM
I got the following error when trying to access Clouder Altus Trial version - can anyone please help?
Created 03-06-2020 06:08 AM
Hi @pete1976
I'm not quite sure which link you clicked to get that error.
For new customers, we recommend using the Cloudera Data Platform (CDP) in the public Cloud rather than Cloudera Altus Director.
Your account team from Cloudera can help you with getting set up with a CDP trial or you can contact our sales organization here:
https://www.cloudera.com/contact-sales.html
Regards,
Steve
Created 03-06-2020 10:02 AM
Hi Steve,
I've clicked "Cloudera Altus Trial" before getting the error message. I believe you might want to check your trial experience end to end since I really only wanna try things out without contacting sales 🙂
Created 03-09-2020 01:35 AM
Hi @pete1976
Thanks for the feedback and I completely understand that you want to check things out without contacting sales.
Whilst we still have customers using Cloudera Altus I don't believe that we offer a trial on that product anymore. This is because we have now released the Cloudera Data Platform (CDP) in the Public Cloud which we recommend for new customers. Therefore I'm surprised that you are seeing a "Cloudera Altus Trial" tile in your portal.
If you are interested in deploying Cloudera into the Public Cloud you should definitely have a look at CDP:
https://www.cloudera.com/products/cloudera-data-platform.html
At this point in time, it is not possible to do a self-service trial with CDP (although we are working hard to make that the case!) and you would need to contact Cloudera to organize a trial experience.
Sorry about the confusion.
Regards,
Steve