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Contacting Cloudera Nifi Support

Contacting Cloudera Nifi Support

Expert Contributor

Hi Team , 

We are using the Nifi Open source version . However we are seeing a lot of work coming our way as far as Nifi is concerned and for that I wanted to know if our team can start contacting Cloudera for the much needed Paid Support. 

Whom do I need to contact for this and does Cloudera offer stand alone support for Open Source Nifi Installations at a cost or do we need to go ahead and purchase the Cloudera suit ?

1 REPLY 1
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Re: Contacting Cloudera Nifi Support

Moderator

Hello @abhinav_joshi ,

 

thank you for reaching out to us with the enquiry on how to file a Support Case with Cloudera.

 

With an Enterprise Subscription [1] you can file an online case after registering on the Support Portal [2].

 

For most the up-to-date information about Enterprise Subscription, please contact Sales [3].

 

Should you have no Enterprise Subscription, we are encouraging you to keep interacting with our Community to find and provide solutions to members.

 

Please let us know if your enquiry been addressed.


Thank you:
Ferenc

 

[1] https://my.cloudera.com/faq.html#support

[2] https://sso.cloudera.com/

[3] https://www.cloudera.com/contact-sales.html


Ferenc Erdelyi, Technical Solutions Manager

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